Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent friendly service...I took the option of having the team pack everything and I'm glad I did. Fast and efficient. They then came the next day and picked everything up, and off it went into storage. So easy and a great team to deal with both days. I wouldn't hesitate to use Conroy again.
A very polite and efficient team who packed and moved our effect with the utmost care.
Noeline and Lili did an amazing job of packing the kitchen and bedroom items. The three men who came the next day to do the heavy lifting and packing of container were much more casual in handling our possessions eg some items that should have been bubble wrapped were not. I am concerned that the washing machine sustained a big bump going over .a step. I would hope that when the goods are taken out of storage to be shipped to Australia that the more fragile items will be more carefully packed.
We found Conroy's excellent to work with. Starting with Fiona and our quote, right through to the hard working, Paul and Rowan.
Nothing was a problem. Thanks so much. Susan & Ross.
We were apprehensive at the start because I had done some research to decide who to go with. I found every company, including Conroys, had very good reviews but also had some bad reviews. We went with Conroys as they are local. From the quoting, to the customer service to confirm our move, and the move itself - it was all smooth. Funnily enough, I knew the guy who was running the moving team! We went to college together. While they could have a little more careful with some of our larger furniture, overall, the guys were very polite, listened to our instructions well and worked hard to get everything packed in a timely manner. On delivery, the guys unloaded the gear where we advised them to put things and even moving things back and forth a few times as my wife decided to move things around! We appreciated their work and were thankful to them because had we tried to do that ourselves, it would have been very stressful!!
Craig and his team were just great. It was potentially a stressful move because it was not by my choice, but the boys were such a friendly efficient team and looked after my possessions with care. Nice to have the house filled with a cheerful, careful moving team despite the appalling weather conditions.
In spite of all the storm and rain, the move was efficient and after a quick vacuum of the house, you wouldn't have ever guessed the weather conditions on the day of the move. first response was that she always moves with Conroys because of the good service.
I would just recommend a better system to transport plants in the truck instead of squishing them between items. Plants are expensive! Other than that it was fast friendly service and I would use again for my next move.
I have emailed and phoned regarding a large dent pit in my 65inch tv which I have had to replace. It seems conroys are all care and no responsibility!!
Great service
I have contacted your company several times about my missing headboard bed panels that were left in your truck,and also waiting to hear if I would be reimbursed for the damage done to my washing machine in transit.still waiting for a reply from someone.not happy.
Firstly, they arrived 35 minutes late. Secondly, they were very slow in taking things from existing house into truck and later taking them down into new house. It doesn't have to be 4.5 hours for a local move. Thirdly, they gave incorrect invoice as if they arrived on time at the location (but I had them corrected).