Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHelpful and Friendly
Beyond Great!
Service was beyond great from the first time I rang them, to when my boxes were dropped off.
4 Stars!
The overall service was great. However there were a few issues that I would suggest taking a look at
- Communication between packing/unpacking teams: During unpacking the team didn't seem to know what parts were dismantled by the packing team and we had to tell them what to rebuild. There was a bit of an irritation regarding this, as if it was not planned in their schedule.
- Handling of fragile items: All items seem to have arrived in working order, but there were boxes with arrows indicating which way up and they were not carried correctly. Also the packing and unpacking of the TV was not handled with enough care. I think just overall more respect for the items would be appreciated.
Most of the staff were friendly and helpful, which made the experience so much better.
4 Stars!
Would Recommend!
The Conroy's team was excellent in moving me from Auckland to Tauranga, all for a very competitive price. Would recommend!
Excellent Service
Excellent service, would highly recommend to all. The service from customer service to delivery men was outstanding.
Exceptional!
I am more than impressed with dealing with Islington-based Conroy from start to finish. The people and packers were exceptional! Made my move from NZ to Melbourne an easy transition.
Top Notch!
Easy process from quoting to getting the necessary paperwork done for the move to NZ. The team who picked up and packed everything were amazing and delivery on the other side in NZ was easy. Communication throughout the whole process was top notch.
5 Star Rating
Good Service
Good service. Reasonably priced.
Couple of points of feedback.
1. Bombarded by emails, I was emailed multiple times a day to fill out a form at the start.
2. Stickers stuck to furniture, damages it, difficult to take off.
3 Stars
Dented damaged items, i.e fridge, washing machine knobs bent, broken chair leg, smashed crockery, dented dryer, broken book shelf. Communication ok.
Need to use more staff on packing side and group items a bit better.
Great Can-Do Attitude
Brilliant cheerful and capable women packers! Great can do attitude from all the staff.
Everything went perfectly.
No complaints.Very helpful and friendly staff.