Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others3 Stars
5 Stars!
Good Customer Service
Good customer service and clear information. Regular communication and setting of expectations. Friendly and flexible staff members.
Great Guys and Teamwork
Great guys and teamwork. Very punctual and polite. Knew their job.
Satisfied With The Service
Amazing communication, friendly team. Small bit of damage to furniture items (treated a side table like a pot plant) but otherwise satisfied with service.
Efficient and Quick
Jamie and Oliver were absolutely delightful - very efficient and quick. Would defintiely use this business again.
Fast and Careful
The guys were fast and really careful with our stuff at the house we moved out of and into.
4 Star Rating
Only one thing I was disapointed in, is that there was a 2 hour minimum charge, which I didnt realise. I thought it was by the hour, hence we were trying to make sure they were gone within the hour and therefore didnt get them to move the second couch as we had on the job to do. I also didn't realise travel time was counted in that hour. I was aware that travel costs were added, I didnt realise the hourly rate was additional to that. And why I didnt think it was going to be charged as we were charged travel from your depot on kms to and from the prpoerties, yet I know they were in town and planned their pick ups and drop offs so they were not having to come across town. Hence thought the travel charge was it and not included in the hourly rate, which I thought was fair. If I had known it was a 2 hour minimum charge, and that travel time was included which brought it to 90 minutes, then charged for two hours, we would have got them to continue the full job.
5 Star Rating
Impressed
Thank you for your help shifting me to my townhouse. I was impressed with the way the lads went about their work - loading and unloading.
Organised and Easy Move
Made what is normally a stressful move, very easy and organised,
Helpful, Calm and Polite
I apprecaite the way your team were able to manage the changing destination of my load locally (due to house sale falling on same day as removal). The men were helpful, calm and polite.
Unfortunately the guys did not wrap my headboard which is new with a linen cover, They got a smudge of oil/grease on the front facing top which I am not sure if I am able to remove. It tarnished the good work.
The removal was fine but the delivery was poor. I specifically called Nathan to check the steepness of the driveway at our new house and he said it would be fine. However, it was not. The removers had to move all our belongings from the original truck to a much small truck. This of course meant the delivery took a lot longer. It also meant that items we had asked to have put on last so they were off first didn't work.I had to speak to the removers about their dirty hands. They offloaded outdoor items and then our indoor soft furnishings and got dirty handmarks on the fabrics.