Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars!
A pleasant experience
Overall a pleasant experience, however we have three major breakages so far, still more boxes to check. Each of the three items had legs. One desk, one table and one chair. Each item had a leg broken off. Insufficient care taken to support the legs for travel. This is a common occurrence with packers as our earlier shift (3 years ago) from a different company had the same problem.
No hesitation in recommending their services to one and all
To Nathan , Ben and Ales
From whoa to go this company is first class. Have been using Conroy's for over 30 years now and have never had an issue. Nathan provides the quote and service as per usual and his knowledge is second to none. Our team of Ben and Ales had to put up with the adverse weather conditions, which they took it all in their stride not only in collecting but delivering as well. Arrived on time and delivered on time. Truly a wonderful service and company to use. I would have no hesitation in recommending their services to one and all.
Great effort guys.
2 Stars
We arranged pick up at 8am on the day of removal in Napier as we needed to vacate the house. The furnitutre removal truck (a container) arrived at 11am after being diverted from another job. The delivery the next day in Gisborne was hurried with our furtniture mostly just dumped on the garage floor before the Conroy team left. We later found that our new fridge had been damaged and there were marks on our bedroom drawers. I am not impressed with the pick up or the delivery and would not recommend using Conroy's again. I employ staff from around NZ and we pay for furniture removals for staff to relocate. I will not use Conroy's in future.
Conroy's made the transition seamless
Conroy's made the transition seamless at a very stressful time. Excellent communication throughout the process. Would recommend to anyone looking at moving.
Amazing service from Conroy's
Amazing service from Conroy's. Transporting my household goods from Napier to Waiheke Island with every care taken. Great communication beforehand and throughout, taking the stress right out of my hands.
Truck drivers and packers friendly, courteous and polite, making the whole operation seem like easy peasy. Same on delivery, amazing team.
Not forgetting Brooke in the Napier office who took care of organising everything so efficiently. And to Nathan who visited to assess my load for the original quote. Pure efficiency by everyone and a huge special thank you to each one of you moving me to Waiheke at such a reasonable cost.
Highly recommend Conroy's for their overall service. Thank you sincerely.
Highly recommend working with Conroy's
Excellent service. Great pre-move communication. Worked in with my planning moving to a new city. Good to have someone visit to see what was to be moved as I had no idea how much it was in cubic metres. Removal truck and staff really good, efficient and careful. Highly recommend working with Conroy's. Thank you.
Thank you for the great customer service experience
I would like to thank Conroy for the excellent customer service provided from beginning to end. When I first contacted the company and requested a quote, a team member promptly called me back and scheduled a visit to make an assessment of our belongings and the building (none of the other three companies we contacted did that).
On the day of the move, the two team members did a great job. They were fast and efficient, as we needed them to be. After that, we just had to organise a date for the delivery in Christchurch as we didn't know the date we would be able to move into our new home. As soon as we knew, we were able to contact Conroy and arrange the delivery. The Christchurch team was very flexible to accomodate our needs.They were also very efficient unloading our belongings.
In summary, Conroy did an excellent job and we would definitely recommend its services. Thank you all for the great customer service experience.
5 Star Rating
Every aspect of our move was perfectly executed
It was an excellent move. Special thanks to Brian and Rio our movers who were especially helpful.
Would fully recommend Conroy's to everybody who needs to move.
Service was absolutely brilliant
Service was absolutely brilliant with follow up phone calls prior to packing. Packing guys were polite, helpful and very efficient.
We had two strong polite guys move our house furniture. They were careful with our gear and listened to instructions on placement. They were good with their timing. The online booking system was easy.