Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEasy Process
Trustworthy and Professional
Wonderful service. Most trustworthy and professional. Informative at all stages. Packed tidily and delivered without a hitch.Thank you immensely.
Excellent to Deal With
We have had a complicated "mini" household move. Conroy's Christchurch staff have been excellent to deal with - accessible and able to allay any fears we had about our move.
5 Stars!
Legends!
Super friendly and helpful staff who worked their butts off. No issues encountered whatsoever. Legends!
There are damages to a number of items after moving with Conroys. Fridge is damaged, wooden headboard and table, chairs missing stops off foot. It was disappointing to see our lovely furniture being dragged across the deck of the container.
The staff were doing their best and were friendly and helpful. However, end result is the damages. If there were an improved way of moving furniture without dragging it some damage could be avoided?
3 Stars
Some parts of your service were fine but others let it down.
1. communication between departments and customers need addressing e.g I rang on Thursday to advise we had the key and to ask what time the delivery will be Friday, received a message to say the delivery team will advise later that day. I waited until around 11am to find out and was told they were waiting to hear that we had the key and delivery won't be before lunch, it arrived about 2pm.
2. Pickup and Delivery - The Pickup team don't know how to park a truck - we have a wide drive, a double entry driveway with a half circle in the front, but the half backed into the entrance (I have a photo to show you) blocking the vision of the people exiting the petrol station next door for 4 hours. Some minor furniture damage ensued.
We applaud the delivery team, their service, introduced themselves and very courteous and careful with our possessions - thank you.
Excellent Service
Everything was packed so carefully. All arrived in good shape! Excellent help and service.
Went Above and Beyond
Absolutely incredible job! Went above and beyond to make sure I was all moved in within a certain time frame! Cannot recommend enough!
Professional and Fast
Professional and fast.
Good Communication
Good communication. Goods arrived in a timely maner. Unfortunataly a piece of furniture was damaged but a part from that all good.
Everyone was very helpful. Made the whole process really easy.