Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThis is the 4th time I've used your services and there were many issues that need resolving. My mattresses, except for 1, were not placed in bags as stated in the quote. My double bed mattress has water damage. I have photos. The base from the single bed has black marks. Not bagged. The driver of the vehicle from Napier to Matamata was fine however the young staff member sent from Tauranga to Matamata should be fired. He worer headphones the whole time so didn't hear me warning him about 3 times that he was going to smash my 2 seater into the top of the truck. Yes, he smashed a leg off my seated.. gave a photo. He didn't even apologize. There was other water damage including the blanket box and boxes covered in water. Obviously the truck leaked. The blankets used in the truck were wet. I look forward to your response.
Moving from Napier to Coromandel Peninisua was going to be a mission. However the wonderful team of young men who packed the truck made it so stress free. They were so easy to work with, careful with our possessions, did it with a smile and a few laughs, were polite and extremely professional. The same goes for the guys at the receving end. A wonderful team that we would recommend to anyone. Everything went smoothly according to plan. Well done Conroys.
We had a no show on one packer but the lady who did turn up was super efficient and was helped by another packer later on. The removal guys were very good. As every thing has now gone to storage it remains to be seen if we have had any breakages etc. That will show next year.
Excellent hasel free service for on line calls, customer care services, timing arrangements and friendly guys doing the job.
Poor communiction prior to pick up. And Poor communication prior to delivery... I left telephone messages over 3 separate days. But did eventually receive an apology.
However, your staff are very friendly and helful and the goods were shipped safely.
I would have given a 5 however communication was a let down.
I as the client had to make phone calls to get updates as email responses were very poor.
Communication definitely needs to be Improved !!!
Awesome service from start to finish, maybe just put extra padding around things like handles on furniture. Sadly one of my handles were broken on my vintage fifties sideboard. Trtying to find the one I needed was hard enough, now I’ve got to try and find 2. Apart from that, people as helpful amd friendly as possible and things happened quickly and efficiently.
Great service and reasonably priced. Para and Henry were both so competent friendly and professional. Thank you.
Great service and reasonably priced. Para and Henry were both so competent friendly and professional. Thank you.
Most terrible movers ever used. So many of our items just thrown into the truck and broken to bits. No respect for any of our belongings - my daughters dressing table smashed, set of tall boy drawers broken, book case broken, tv damaged, fridge dented. Nothing but complaints from the removilist all day about how awful his job is and that he can't wait to get home so he doesn't "get arrested" and desperately trying to just dump everything and go. I had to dissmantel beds and put them back together myself even though it was part of our paid service. Truck couldn't fit all our furniture so had to make 2 trips - slowing down our settlement process. Nick the manager didn't even have to common courtesy to return our call on Friday morning. I can't believe that this is the way you operate a business. Absolutely awful experience and one we will be telling everyone to stay right away from and making sure that people know about.