Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFrom quotation through to delivery Conroys were great to deal with. They came when they said they would, safely moved my items, stored them and delivered them several months later. The unpack went smoothly. I was so pleased we had used Conroys. Nothing was too much trouble. Highly recommended!
Conroys were very easy to deal with in Australia and New Zealand. The guys who packed us in Australia were very efficient and respectful with our furniture. We had to put our furniture in storage in NZ as our contract fell through on our the house we brought. Conroys were very obliging in helping us out. We have had a couple of small crockery breakages and a part on one of the push bikes but we are not worried about it. Really overall nothing was too much trouble for the staff. I have already recommended Conroys on social media.
The workers provided to remove our furniture and boxes of books were excellent and hardworking for such a big job. Our only issue with the company was that more workers could have been provided to help them. There were a lot of heavy items up and down stairs for so few.
Easy to deal with, job well done.
We don't yet have our belongings. I am aware that likely they are with a "delivery partner" in Australia but still...
Need to more safe packing and secure safe in container because our cupboard cabinet and washing machine has been damaged.
Thanks for the opportunity to give feedback. Olive and the moving guys were excellent at their jobs and great commuinicators. Olive especially was kind, patient, friendly and thorough. Only Sally was a let-down. My son (Wellington) and I (Hamilton) realised at 1730 the night before the move that neither of us could find a scheduled time in all our correspondence with Conroy. We both rang Conroy and left messages but it was too late. Since the move at my end occurred at 0800 my son arrived early to the Wellington destination. It was with bemusement that I received this from Sally at 0838 on the day - no apology for lack of communication, no acknowledgement of our distressed calls the night before. She probably thinks she did her part. I'm angry at being this casually treated and dismissed by her.:
Dear Simone,We are pleased to confirm that your move is scheduled for the following dates;15/03/22 09:30 DeliveryKind regards,Sally
Justin and Lucas we’re incredible worked so hard and we’re a delight and very professional and polite nothing was any problem for them you must be very fortunate to have them in your employment thanks very much Barbara Rae
Fantastic team, very personable and nothing was a problem. Overall the experince was awesome thanks to all of the people involved. As you know moving is a very stressful time for people and the Conroy team just made everything happen in a seamless manner. Please pass on my thanks to evryone involved from the backofiice/liason and sales people through to the packing/pickup team in Queenstow and the off-loading team in Richmond/Nelson, I'm sure I have not included people in there that were involved behind the scenes as well, but they are inlcuded in a big thanks from me and Sam - everyone has done an amazing job.
Excellent service from beginning to end. Super friendly, down to earth and made me feel like my move mattered. It was so refreshing to be treated with respect and feel confident with the service. Thank you
The service provided by Conroy was excellent for me and Susan was so helpful letting me know all the time in regards to the container and when it would be delivered. The truck arrived early to my house and the people handling the goods into my house were polite and excellent at there job.
Terrific service. Excellent e-mail communication from Lynn. The delivery day guys were so obliging & good fun too. Would most definitely use Conroy again. Many thanks