Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAbsolutely amazing service, the boys were efficient and professional, all of my belongings arrived in perfect condition. Will definitely be using Conroys for our next move.
we thought the packers and unpackers were very helpful and efficient. they represented the company extremely well and would be the reason we would use the company again if we were to shift again.
It's a shame, most of what you did was fine, but let down by an annoying lack of Comms. We knew when our shipment was available for delivery, and located in Wellington within a few miles of us, and it then took over a week to get the last short hop, and even getting it that 'fast' required me to chase your team, we heard nothing from them.
Fantastic team, fast, efficient and really chipper! Despite the pouring rain, they all had smiles and little laughs, made our move really pleasant.
Good communication. Moving guys were excellent, packaged our beds and were careful with everything. They worked in extreme bad weather conditions without a worry. Very pleasant and easy to deal with.
Guys were awesome!
Super friendly and easy to chat with. Looked after our stuff very well, and were awesome to deal with.
Quality, hard working fellas. Really appreciate the mahi.
Thanks
Everything went pretty smoothly with the team knowing what they were doing. COVID did seem to reduce the number of the team available but those that turned up did their best and got the job done.
All happy, except a bit of confusion on site when the boys arrived to collect, they saying that we have a truck going up tomorrow and we could deliver on Friday. We did not want that and the arrangement was to deliver on the following Monday ( as booked ) . I had a third party helping who then made a phone call to me to question the arrangement etc. Best if the drivers / collectors said nothing and just stuck to the plan - I know they were trying to help , but it just compounded our arrangements.
Otherwise - Prompt quote, prompt communication from Ops Maanger to arrange pick up time, Collection arrived on time and good comms on Akl for drop off.
Great team and communication was good. Made the move easy.
The service provided, and communication were very good, and all shipment was delivered safely and in good timing, with regard to covid rule changes, and the weather.
I Have been dealing with Branch Manager Derek , our washing M was dropped however it was replaced at no cost to us ...when it was delivered the two young boys struggled to get it inside and the same person who moved us was there , he was pleasent but still seem to be a little lost. Also the fee was reduced
I have used Conroys over 5 times and this was the worse ever. other items of furniture were damaged including the side of the house that was chipped ( New Location ) with BBQ tableand marks left on the walls....Lounge chair was push through a door and stiching damaged my wife has tried to mend it but no luck this is only 16 mth old also bottom of the couch was scrapped along fence at ruby drive and has left a wear mark at the bottom that will turn into a rip in no time.
I didnt mention this to derek but after the effort and the need to again assist staff yesterday I had to mention this...just a shame
Everything so far has been great- prompt quote from Nathan & ease of shifting dates when our sale fell through, quick answering of any questions from Brooke. My packers we're fantastic & made life so much easier when my daughter got sick. And removal day was smooth- the boys did a fantastic job! All the team were very polite & friendly too. Hope the move into a new house at the other end goes just as well- thanks everyone- I really appreciate it all!!