Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe two guys that moved my stuff were great. Very friendly and helpful. Put stuff in the rooms they were meant for. Took great care with my belongings as well.
Very friendly staff, good communication. I have used conroys each time I have relocated trans tasmin and would definitely use them again. I highly recommend them.
Very friendly staff, good communication. I have used conroys each time I have relocated trans tasmin and would definitely use them again. I highly recommend them.
Packers missed a draw in our kitchen after they had left for the day and also did not wrap the outside glass garden table with bubble wrap as they had ran out of bubble wrap. Packers were very rushed. They also put sticky labels n each item of furniture and our items were in storage for a while and now the sticky labels are really hard to get off our furniture. Would suggest that sticky labels on furniture is not a good idea. When our goods were delivered to our new property not all of our boxes were taken into our house and they left some in the garage so we had to pick the up ourselves and put in our room. Some of our items were not labelled very clearly either by packers. We had no update either after our goods had been packed and removed to say if they had arrived in Tauranga. An update would have been good as our items were still in Auckland several weeks after we moved.
The Conroy's team made the task of moving house less stressful than I had expected.
The Conroy's team made the task of moving house less stressful than I had expected.
Movers arrived on time and loaded up our items very quickly and efficiently. Unloaded at the new address equally as fast. This was the least stressful move I've ever had. Great communication throughout. 100% would recommend and use again!
Your staff were absolutely amazing, friendly, helpful. Explained what they were doing when I asked any specific question.
Lack of communication on two separate occasions to advise me my container had arrived at ChCh depot; and again when items were redirected & offloaded at another storage facility.
Thanks guys
Thanks guys
You force a yes/no answer to would I use your services again and would I recommend you when my answer is maybe. I would consider using your services again and recommending you to others but that would come with some cautions. We did have small damage to several items, we have lost one small electronic device and items we asked to be wrapped and were listed on your docket weren't.
One packer was sent and that clearly wasn't enough. We actually ended up helping him.
You have some good staff but how the various staff we dealt with communicated with one another was not clear. The person who visited and quoted accepted and documented our instructions but these were changed by packer and removal staff. We were allocated a contact person, her role was unclear and when communicating with her we always had to leave a message and there wasn't always follow-up.