Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 stars!
5 stars!
4 stars
Would recommend Conroys to anyone moving - outstanding!
Overall a fantastic experience during a stressful time. Conroy's team were there to help and answer all questions along the way. Each stage was well supported with their friendly and knowledgeable staff, from the quote, to the personal contact member of staff ( I had many questions), to the uplift team and the delivery staff. The price was also extremely reasonable and delivery was timely. Would recommend Conroys to anyone moving, outstanding!
Very professional and careful crew
We were very pleased with the whole process for the Nelson move. We hope the Wellington delivery will go smoothly as well. Very professional and careful crew. All on time and well organized.
Absolutely fabulous service
Absolutely fabulous service. All the guys worked really well. Many thanks.
Fantastic service, great team
Fantastic service, great team that worked together quickly and smartly. Handled my furniture with care and respect and I was filled with confidence in their capabilities that the responsibility of Conroys Removals would deliver my household furniture from Napier to Paraparaumu Beach safely and unload with the same respect once the destination was reached and unloaded with the same courtesy and professionalism. I wouldn't hesitate to recommend/refer Conroy Removals to others seeking the best in the country. Thank you David Conroy and team.
5 stars!
Unfortunately, the delivery of my contents wasn't as smooth as the pick-up. I think that was because I had packed, everything was organised and I made it as as easy as possible for your team who you couldn't fault back in February 24. The delivery was stressful, a tired unfit guy with an exceptional well mannered off-sider who seemed to take the slack for the day. It was embarrassing. Unfortunately they ended up damaging some furniture which I don't think would have happened with a experienced stronger lead for the day.
4 stars
I was very happy with customer service, help during the booking of dates and pricing of the items I wanted shipped. On collection young lad stacked few boxes on their sides even though I said they had been packed upright which was strongest. He said you ought to see what's going to happen to them from here. Well I have yet to receive them as UK company are not yet planning to deliver to my area. The container has been unpacked at their premises apparently.
2 Stars
All the guys helping load and unload were nice and polite. However, our expensive tv cabinet was completely broken due to poor packing - we were told the Christchurch manager would be in contact, but we are still waiting a week later. Fabric couches were left sitting on their fabric edge in the gravel while waiting to be loaded onto the truck. There were a number of minor scrapes, damaged drawer handles and lost castor rollers. The team emptying the truck in Christchurch seemed to be understaffed for the size job - 3 + the driver, compared to 6 + driver in Renwick loading. The Christchurch team finished much later than expected to the point that one was late to a family event and another missed sports practice. They were utterly exhausted by the end. We couldn't blame them for ignoring clearly marked box locations and just putting them in the garage, while it helped get the job done, it then left us to sort through and move a number of boxes inside.
5 Star Rating
Quick, efficient and careful
Leicester and the team were the very best. Quick, efficient and careful. What more can you ask for?
Mo and Mike were amazing, was really stressed as there had been some miscommunication with Luke on the sqm of furniture to be moved, but Mo and Mike worked so hard to get everything packed into the container.