Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others3 stars
All went very smoothly
It all went very smoothly lots of updates and all deadlines met. Thanks
4 stars
The way our house was packed made unpacking super frustrating . Power cords to appliances weren't packed with the item and unpacking was a real lucky dip. The second load that went wasn't as well packed and protected as the first i.e. paintings and art had a blanket thrown over whilst first load was properly protected and wrapped. Damage to bbq, side table and a mountain bike. Still can't find the tv cords, printer leads or pressure cooker cord? All the people we dealt with were great and accomodating. Just annoying to not be able to have things packed as complete item. Kitchen whizz parts ended up in three different boxes.
5 stars!
Good service, good price
Good service, good price.
5 stars
Fantastic and happy guys
4 stars
Thank you for collecting, packing and storing my possessions. To be honest, the man and lady who uplifted everything were very good in every respect, their hard work was done in a professional manner. Thank you Conroy Removal Company. I hope that things go as smoothly when it comes time to retrieve everything from storage, and it works out like the uplifting.
Fast and efficient
Very fast and efficient.
5 stars!
Very impressed with Maria and her care with packing.
2 Stars
Just never, ever, EVER again.
1 Star
Professional, friendly, proactive and great communication
Great service from both teams in Auckland and Christchurch.
From our first conversations, all the teams have been really professional, friendly, proactive and great communication.
Packing and moving were done so well and quickly and delivery to our new home on the South Island in just 5 days.
Would definitely recommend Conroys for anyone looking to move home.
Thanks
Dave and Andrea
Poor communication on the time our items would be collected and time they would be at our property. No prior communication that they were actually arriving a day early. We were in an important meeting when we got a call asking where we were as they were waiting at our place. They were a day early. No phone call before, no email. I mean they had plenty of hours travelling from the middle of the North Island to the South Island to give us a bit of notice. We were embarrassed that we had to leave our meeting to go home.
The young guys offloading our items did a good enough job but they should have been supervised by a more experienced employee as they were a bit rough and didn't take as much care with some box lifting and placement. They also walked gravel stones with tar in on their work boots. There's no gravel at our place.
There was no checking we were happy or a list or inventory shown either at the start or end of what they had delivered. We just had to assume they had delivered all the boxes they had numbered at the point of origin.
Overall we got what we paid for, which was a more competitive price compared with other companies. We will possibly use a different company when we move again in the future.