Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 stars
"clear communications and friendly service"
"polite and helpful"
The 3 men who picked up our furniture were polite and helpful. They did a great job. Thank you
"handled in a professional manner"
I found that the service offered was excellent. When my possessions were delivered to the house, there were only 2 men and I was concerned as there was 1 item that was very heavy, but these men took it all in their strides and had the truck unloaded very quickly and efficiently.. They were friendly and pleasant and the job was completed very quickly. As far as the import of my container, this was also handled in a professional manner. Thanks to you all for making this move home so easy and good
"Keeping me up-to-date with the journey of my goods was excellent"
Keeping me up-to-date with the journey of my goods was excellent. Perhaps a possible suggestion for you, for those of us travelling at the same time as our item might be, to keep in touch with our person in New Zealand whose details we have also provided. In this way they will have the same information as us at the same time. It can be a little difficult sometimes when you're at sea to keep up with the mail. Thanks - great job felt my goods were in trusted hands.
"Arrived on time"
Arrived on time, and the guys done a good job and were helpful.
5 Stars
"impressed with the service"
I had two windows that needed to get to Auckland from Wellington - large, fragile and heavy. Other companies wouldn't take them, however Conroy handled it quickly and effectively, door to door in 2 business days. I am impressed with the service, and would definitely use Conroy again.
Always Use Conroys
We have always used Conroy's for shifting furniture etc. between family members from Christchurch to Gisborne + sending Sewing Cabinets etc to Wairoa etc.
We have always had excellent service even picking furniture up from a steep path in Eastbourne to deliver to East Coast was no problem.
I wished I had packed smaller clothing items from each drawer into a bag or a pillow case & put back in Dressing table drawers, as the goods travel better.
"Generally a good experience"
Generally a good experience - packers and movers were all great to deal with, as were the office staff and the lady who called to give us a quote.
Container was just too small - some items had to be left behind, others had to be strapped to the outside of the container and then were left behind ex Auckland depot. They were subsequently dropped off the next working day.
A few items were scratched, especially our microwave, indicating they were not wrapped well enough - not worth claiming on insurance though.
Hi,
I haven't had a chance to check the items delivered yet so these comments are based on initial contact, pickup and delivery. Very good service on all three. Prompt response, clear communications and friendly service - Thanks to Carolyn in Nelson.
Don Higgins