Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"great at keeping me informed"
One Star
"Terrible to deal with"
Wished I had taken notice of many other bad reviews.
Damaged furniture.
Terrible to deal with.
Damaged furniture.
"went out of their way to make our move easy"
Everyone we dealt with at Conroys was helpful and efficient and went out of their way to make our move easy. Some of our goods had been in storage for two years and everything arrived in excellent condition. A special thank you to Kevin, Cain, Adam, Jesse, Manu and Greg for all their hard work, and to Sue and Colin for sorting out all the administration for us. A job well done by all of you and much appreciated.
"made the whole thing a lot easier than i expected"
Moved up from Wellington to Havelock Nth from a good size 4 bed house, and Conroys made the whole thing a lot easier than i expected. Pack Thursday, pick up Friday, and deliver Saturday, all of which were achieved with no fuss or inconvenience. Staff have been excellent, and other than a dent in the clothes dryer, which happens and has been resolved through insurance, we have had a great experience through Conroy's..Only small issue being the excess on the insurance of $250 which makes claiming on smaller items a bit pointless, but other than that excellent.
5 Stars
We used Conroy Removals to ship our belongings from Rotorua NZ to the Cook Islands. We had no issues and are very happy with the service provided. The quote was well below those presented by other shipping companies. Highly recommended. Thank you!
"There were no breakages"
From the time Hannah arrived at our home in Hamilton until the boys unloaded the last carton at our new home in Nelson we had an excellent service experience from Conroys. There were no breakages and both the packing team and the delivery team went the extra mile to ensure everything was taken care of.
"Really unimpressed"
This was probably one of the more stressful and frustrating experiences of a difficult week. We chose to go with Conroys because 2 years ago they made a marvellous job moving us from Chch to Nelson and, to be fair, the Nelson guys were stars again this time! However, the communication with the national office people was poor, confused (and confusing) and it took many followup calls on our part before we could be sure what was happening, when it was happening and how much and when we would be charged! Really unimpressed, I'm afraid.
"Shout out to the team"
Shout out to the team. A great bunch in Amanda, Scott and Tania. Hope they will be able to move me back once eq repairs are done.
"Simply awesome"
Simply awesome, thank you.
"Only part of my stuff arrived on time"
Only part of my stuff arrived on time, it was meant to be there on wed but it arrived thursday. The lost stuff only made it to me on monday so i had quiet a few days with beds i couldn't assemble as half of the parts were missing. Communication was poor i kept on having to ring people up to chase my things.
Taupea was great at keeping me informed. I had to call operations regarding the time the truck was due to arrive and to confirm that we were booked in. The 3 young guys that moved us were outstanding and I'd have them move me again anytime.