Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"Communication was excellent"
Office support was excellent
Office support was excellent. Dissappointed with the minimal staffing for the large job, could have alleviated alot of waiting and work from customer if there was a reasonable crew. Unpacked ourselves as didn't feel that comfortable with standard. Not a complaint of the crew but very different from previous experience abroad. Basic level of service offered, would not recommend for international move.
"Everything went well and to time"
Everything went well and to time. Caroline was excellent to deal with and nothing seemed to be too much trouble. The Tauranga crew were very good at wrapping the valuable paintings etc and loading the truck. Here in Wellington - the destination - the crew were well prepared to deposit some things in a separate place (still on the premises). All good thanks.
"professional and helpful"
all staff very friendly, professional and helpful. I am glad we chose Conroys
5 Stars
I was extremely thankful for the way Vela handled my Harley Davidson motorbike delivery to the UK. Thank you Regards Graham
5 Stars
3 Star Move
A brown stain was left on my light grey carpet, I presume from tilting the fridge .this mishap was not reported to me, and was discovered when I returned for a final clean up 2 days later .My low review rating was because of this incidence , which reflected on the performance of one team member only ,whose attitude the whole day was slack. The rest of the team were very good and pleasant to work with.
"The move went wothout a hitch"
The move went wothout a hitch - all good - the guys were great and very helpful.
5 Stars
"constantly in touch and prompt communicaton"
Recently moved from the UK. We had to send a part shipment as our belongings did not fit in one container. The first container was handled by a different company and the contrast between Conroy and the other company is massive. Our contact at Conroy was Lynn Douglas and she was excellent, constantly in touch and prompt communicaton as well as rapid and professional handling of any problems as they arose. If only the originating UK company had assigned Conroy to deal with both containers life would have been so much easier. Thank you Lynn.
"Contact with office staff regarding time frame for service poor"
The boys with the truck for pick up and delivery Justin ad Jay were excellent. Contact with office staff regarding time frame for service poor and very disappointing
Communication was excellent. Only one small breakage with a picture frame out of all our belongings..really not even worthy of mention. A box with 3 pictures was missing from delivery, but Conroys were aware of this even when we made the call to query. Nice people all of the way.