Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"kept us informed"
"not a great impression"
Response was great at really short notice and guys were really pleasant and hard working but...mirror broken, large scratch down our lounge table, broken handles on our desk, boxes wrongly labeled...not a great impression as we paid for a quality service Over a local mover...probably better stick with local next time.
"Very helpful and quick"
The moving team were fantastic. Very helpful and quick. Your team do you a lot of credit.
"funny"
Awesome team of people, funny, kind, helpful.
"The process was seemless"
The process was seemless, i had help with everything so i would deff recomend you to anyone i know.
Poor communication on day of delivery
I would like to thank NIcole Pinfold for the numerous emails and comunication/updates regarding my consignment from Australia to New Zealand.
However, once the consignment reached New Zealand for delivery the level and quality of communication was poor. I was contacted by Conroy and told my delivery was on the 11th of September at 9am to 10am, however the consignment was delivered at 11.30am after numerous calls to contact Conroy deliveries the morning of the delivery to enquire an estimated time of arrival (I was told I would receive a call back and then heard from no one) - there were no updates to let me know the delivery truck was delayed and no apology for inconvienance, which was discourteous and frustrating.
5 Stars
5 Stars
"the atmosphere was great"
We had a lot to be moved and the extra staff who joined the initial team were in a bit of a hurry. Consequently we have some damaged items, including the coffee table again. We are having difficulty locating some items that haven't been placed in the locations marked on the boxes. Overall, it was a big day for all concerned and the atmosphere was great. So well done team.
Caroline particularly good, kept us informed . Very helpful