Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"communication and customer service was extremely poor"
"Very hard working team"
One damaged piece of furniture which needs to be sorted but otherwise a good experience. Very hard working team.
"Very good service from all concerned"
Very good service from all concerned, removalists worked like trojans, big ups to them.
Unfortunately the same can't be said for the hold advertising.
Regards Graham
"everything went really well"
I would like to let you know, that everything went really well on Saturday.
Matt and Matt were on time, professionally, thinking ahead, careful with the goods and very friendly.
We are very happy to have met them and that they made our move so easy.
And of course, I would also like to say thank you to Emma and Lynn for their great work and help.
We really did not think, that moving overseas would be that easy.
"Absolutely brilliant!"
Absolutely brilliant! A great team of guys for pick up and for delivery. Hard workers and all around great people. I've never had a bad experience with Conroys and this one was no different. Thank you!
"kept us very well informed throughout"
The team at Conroy kept us very well informed throughout the arrival and processing of our shipment. The guys who delivered it to our house were very friendly and professional. And everything arrived in great condition!
"No complaints"
Adequate shift punctual nice guys no concerns just not as good as the crew that moved us last time. No complaints though
"Team very good"
Team very good to excellent for constructive criticism blank previous entries on boxes as it can be confusing I appreciate the problems the team will face but identification of various items is of primary importance as one cannot find a number of items at the property shifted to, cheers anyway and thanks nothing is perfect. 
"everything went to plan"
The team were very efficient , very courteous and did a very good job on doing our shift on 04/03/2016 we were very happy with the shift and everything went to plan. Thankyou
"Made moving as easy as it is possible to be"
Cam led a great team who just got on with it and were friendly but professional. Made moving as easy as it is possible to be. All three guys were great.
"The guys did a great job"
The guys did a great job, were very friendly.
"I cannot compliment you enough"
I cannot compliment you enough on our shift to papamoa. From the quote to delivery everything was supurb. The two men who came were so helpful,polite,careful, and fast working, it made the shift a lot more pleasent. Thank you. Dave & Auriel.
The Auckland guys picking our goods up, and the team unpacking and delivering in Tauranga were excellent. However the call centre contact, communication and customer service was extremely poor. No contact was made with us after the original booking, we had to do all the chasing to call to get information. We were told a named individual was our co-ordinator but she failed to return a call when we left a message. We also called for some advice about how best to pack some items which wasn't very helpful. We didn't even know when delivery to our new home was expected until a very short time before, to know when to arrive with keys to the new location. So customer service needs to be improved considerably.