Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"Nothing was a problem, nothing damaged"
Phil and Hux were excellent to deal with. They are real assets to your business. Nothing was a problem, nothing damaged, and the job was done in an acceptable timeframe. Will happily use Conroys again. Kind regards, Shaun McPherson.
"Awesome service right from the initial visit"
Awesome service right from the initial visit to prepare a quote through to the move - everyone was friendly, professional and patient. Great experience - we'll definitely recommend conroys to others and use you again
4 Stars
4 Stars
"Friendly efficient team"
Friendly efficient team. Would recommend.
"made one major part of our move easy"
Everything ran smoothly, the crew at the Matamata end were great and always happy friendly and smiling, and the crew at the Wellington end the same. You have a great bunch of guys working for you, hope you recognise that. Thanks to Hannah and Taupea, made us feel at ease, especially as our stress levels were right up trying to find a place to live in Wellington... which we did at the last moment, nothing was an issue, it at least made one major part of our move easy. Thank you.
"third or fourth time our family have used Conroys"
Fast, friendly service from office and truck teams. Couldn't ask for better. This is the third or fourth time our family have used Conroys and we will do again. Thanks!
"They played music, laughed & joked which made for an awesome experience"
Moving house is a stressful experience in itself let alone moving island also.
The team of movers you sent to home to move my belongings where wonderful !!!
They played music, laughed & joked which made for an awesome experience....its so hard to be stressed when your happy.
All my belongs made it to Christchurch in one piece and where unloaded in the same friendly manor.
I can not thank you and your team enough :)
Can you please pass on to your team my comments
Helen
"The removal was a disaster"
The removal was a disaster. Score to date is a dropped clothes dryer ( infront of us as off loaded from the container)- its a right off: a fridge freezer with a dented freezer door - unable to be repaired or replaced: an upright freezer with a dented top ( about 2cm deep) and extensive dents on both outside sidewalls- uneconomic to repair and a rimu dresser with a damaged draw and a destroyed "skirting" Board. On the positive side, all the personal items we packed into banana boxes etc arrived undamaged; the delivery and pickup were on advised dates and comms was great. We are yet to see what the company will pay for but suggest you pay by credit card so you have some protection.
"carried out with professionalism"
Everything from the initial quoting to packing in New Plymouth and finally unpacking our furniture in Napier was carried out with professionalism.
We were impressed with the communication of your company informing us as to timing. Murray, the driver and his helpers, both in New Plymouth and also in Napier were very friendly and helpful making the move less stressful for us.
We would certainly recommend your company to our friends.
Maurice & Gill
"Nothing too much trouble"
Great team. Nothing too much trouble. Made light work of tricky access by skilful driving.
The service was spread over two days: packing and uplifting. I thought the packers weren't up to the usual Conroy standard (I have used your service three times now). One, in particular, was very slow and when I went to clean up after the move I found one of the drawers were not completely packed and one of the cupboards hadn't been touched. So pot lids are now separated from pots. When the movers came in on Friday (Steve, Peter and Ben) expecdting it all to be done they were taken aback how much there was still left to do. Because I have used your service before I could tell on the first day that this wasn't your usual approach and was feeling nervous. The three guys were amazing and Steve remembered moving me before. The packers need more training. They were friendly. Other feedback: Texting confirmation is fiddly. Could this be automated so the I don't have to re-enter the phone or job number.