Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Nice staff"
"very happy"
Hello, We moved from Auckland to NZ and were very happy with Conroy removal services. In particular with their partnership with the Netherlands delivery company Hazeleger Verhuizingen. The delivery was provided by Errie Hazeleger and he did an amazing job! He was very professional and very fast bringing 127 items into our appartment, all by himself. Every item on our inventory list was accounted for. He was delicate with all our items and unwrapped all the Conroy packages for us very fast. He did a great job and we are very appreciate of his great service. Thank you again to Errie Hazeleger! Regards, Cynthia & Otmar.
"most helpfull and informative"
Thank you very much. Our move was made within a short timeframe and all our dealings with your company went very well. Your customer services staff were most helpfull and informative. The movers were absolutely excellent. Cheerful, friendly and polite...they certainly went the "extra" mile and are a great asset to your company. My sincere thanks to them. Furniture was taken care of.
"Great service from your customer service"
Thank you very much. Great service from your customer service right through to delivery of my furniture. No damage to goods and we felt that every care was taken.
"fantastic delivery team"
fantastic delivery team - took a lot of stress off my delivery, both with pickup and drop off
"There were a few dents and bumps"
When unpacking boxes after your movers had dropped them off a lot of the items inside the boxes were covered in dust. Covered to the extent that all kitchen items had to be cleaned.
Dust was so bad that it was inside the chest freezer which had been bubbled wrapped by your movers overseas.
There were a few dents and bumps but after all the moves that my items went thru that is to be expected.
As part of the move I also moved from car. As it needed to go thru compliance I used a company that was recommended by your company. The issue that I have with my car is EAS went to pick up my car and was given an entirely different vehicle to take. Why was the incorrect vehicle released from your yard??? I guess I was lucky that it was not my car that was incorrectly released !!!
"Everything ran smoothly start to finish"
Thanks for a fabulous moving experience Conroys. Everything ran smoothly start to finish. Your team of Mils, Josh and Brandon were lovely to deal with, super efficient, helpful, organised and careful. We will definitely use your services again. Thanks again, Bronwyn and John.
"A very seamless unstressful experience"
The Napier team was outstanding in their care and handling . A very seamless unstressful experience
"safe and sound"
Arrived safe and sound!
"Underestimation of the workload"
Underestimation of the workload. Need more worker(s) to have better performance on the offloading and furniture assembling. Overload for the two staffs to handle the whole lot. Several scratches on the wall at the stairs.
Nice staff but am glad I was there to oversee as they missed bathroom, ensuite, some bedroom furniture and only took washing machine and dryer from laundry. Good to see them reusing boxes but the labelling was confusing as had writing from other moves on the box. I kept 4 four boxes out of storage because I thought they had things I needed in but turned out only 2 were correctly labelled, the other 2 had old markings from previous use and nothing for my own. I would suggest different coloured pens or stickers for each shift to avoid confusion