Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Service from the Boys was excellent as usual"
"Service from the Boys was excellent as usual"
Service from the Boys was excellent as usual. Administration was way over the top.The pages and pages of forms was rediculous and the number of phone calls a bit over the top. A simple job complicated by office staff trying to justify their position?
"No communication"
Nothing yet arrived! No communication - nothing at all - very disappointed - having to chase independantly of conroys....
"great shift"
We had Phil in Wellington with Son working with him. There were only the two of them but they worked brilliantly together. Nice and polite and a pleasure to deal with. When truck arrived in Tauranga, we had Phil again with Paul and Adam. Once again great service from these guys. They moved everything in and put it where we wanted it, even managed to get our oversized lounge suite in. The guys definitely good for your company. Thanks to these guys, great shift.
"couple of things marred an otherwise great move"
A couple of things marred an otherwise great move.
Firstly, moving out of our Devonport home, a hole was made in a wall. Ok Conroys came to the party and fixed it, we think -although with no feedback we are not totally sure. Then the person who came to fix it put a scorch mark in the carpet - not sure how that saga ended.
Secondly, with the moving in guys. They were quite casual, both with where they placed things, stuff clearly labelled for an upstairs bedroom still in the garage etc etc, and somewhat casual moving things ie, unecessary bumps and knocks. One of the staff made the comment that it was quite unusual to have the owners there while items were being unpacked, and indicated that we were somewhat in the way.
So not quite the Conroy experience we have had in the past.
5 Stars
5 Stars
Everything was very quick.
5 Stars
4 Stars
"very professional team"
George was an excellent packer- so much so that not one item was damaged or broken. The next day when George was joined by his colleague, they both handled very carefully all my fuyrniture, ans locatred them where I advised. Even re-shifting items, when I had doubts about their location within the house. All in all a very professional team that I would not hesitate to recommend.
2 Stars
4 Stars
My only issue is using my linen to pack around stuff going into boxes. I had a basket full of small pieces of linen such as tablecloths. The basket was unpacked but we still haven't found the linen. While there are a few boxes to go (about 5 marked office) I am cross because the linen should have stayed in the basket and it didn't. Otherwise the guys packing and unloading couldn't have been better. We have had to call a plumber though because while trying to be helpful the unloader cross threaded our hose to the washing machine and we have had to get the plumber in to fix it.
Great efficient service with very friendly considerate people that did the shifting job. Made the move of our elderly parents a Service from the Boys was excellent as usual. Thank you