Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 18,642 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

"No breakages"

Review for Moving Around NZ submitted on 9/09/2016
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No breakages, friendly crews. Happy with the move

"Communicated all the way"

Review for Moving to NZ submitted on 9/09/2016
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Fabulous journey and transition with Conroy NZ.  Communicated all the way through from arrival through to after delivery services.  Very impressed and will defintely recommend good value service for the money you pay. thank you :)

"So much easier than doing it ourselves"

Review for Moving Locally submitted on 9/09/2016
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Great move. So much easier than doing it ourselves like last time. Very friendly.

"careful with antique furniture"

Review for Moving Locally submitted on 8/09/2016
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I couldnt fault my overall experience with Conroys.The staff on the day were efficient and very obliging. They were careful with antique furniture and did two trips rather than pile furniture on top of each other. Three pieces had to delivered for repair on the removal day. All went well. Top Notch service!    

5 Stars

Review for Moving to NZ submitted on 8/09/2016
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Guys in Australia were great easy to talk to generally happy chappys. The two that delivered in nz were hard to understand as they mumbled and seemed unsure. There was also no inventory sheet to check packaging against. 

There was damage done to two items in the move. 

"Excellent service"

Review for Moving Around NZ submitted on 8/09/2016
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Excellent service. 

"great job"

Review for Moving Around NZ submitted on 8/09/2016
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Thanks, your team did a great job!

"super helpful, friendly and polite"

Review for Moving to NZ submitted on 8/09/2016
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Your staff that attended our delivery were super helpful, friendly and polite. A job well done. Thank you and your team for an overall good experience.

"Everything arrived on time, well packed"

Review for Moving to NZ submitted on 6/09/2016
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Very happy with the service from Perth to NZ.  

Everything went smoothly, staff were fantastic in all areas of the move. Everything arrived on time, well packed., delivered and stored carefully.  Will highly recommend Conroys to other people.  Thank you.

Response from Conroy Removals:
Dear Teina, Thank you very much for your great feedback. We are pleased to have been of service. With kind regards - Conroy Removals

"did not think the movers were very professional"

Review for Moving Around NZ submitted on 6/09/2016
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Wellington - did not think the movers were very professional. Lots of giggling, messing around, sitting on furniture in the drive. None of the big items (couches in particular) were wrapped as we were advised they were going to be by consultant (they were covered in blankets but that's not wrapping). One cupboard border/skirting was broken when transported. Considering the amount we paid, we expected MUCH better service

Nelson movers were much better (friendly, helpful, professional) 

"OK, but some issues occurred"

Review for Moving Around NZ submitted on 6/09/2016
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Hi,

I put No above as there wasn't a mid option. The move was OK, but some issues occured.

Somewhere from Auckland to Tauranaga, 2 dining chairs went missing. They are specified on the move sheet, but have since vanished. Tauranga have contacted Auckand but Still no response.

Also the glass on a framed picture was broken during transit.

My new neighbours mailbox was broken by the movers. She is not happy and blaming me. I would expect a swift fix by conroy but so far nothing.

Some communication on progress and expectiation would be appreciated.

Response from Conroy Removals:
Dear Sanjay, Thank you very much for your feedback. Please accept our sincere apologies for what has occurred during your move, this is most regretful. Your file has been referred to management who will contact you directly to resolve the issues. Kind regards - Conroy Removals

"customer focused service"

Review for Moving Around NZ submitted on 6/09/2016
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Very efficient and customer focused service. Verry happy.

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