Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"OK"
5 Stars
"The guy's were very polite"
The guy's were very polite. They were quick, efficient and careful with all aspects of the shift. Nothing was broken. Prior to the move when we ran out of boxes, they lent us boxes, paper and Sellotape. The price was great to shift and would highly recommend Conroys to anyone who is contemplating shifting.
"Communication was good"
Communication was good but one of the Packers 'Lugs' seemed to have a bit of a chip on his shoulders and wasn't very responsive or interested in our needs. For instance he wanted to start packing the kitchen at the end of the first day packing and got shirty with us when we asked if this could be delayed. There was also an issue about finalising the packing on the Friday to which he appeared disinterested. I had to contact the bosses myself to get it sorted. Shame as all the other lads in both wellington and Auckland were as good as gold.
5 Stars
We are really pleased with how your guys undertook their work at both ends of the move. BUT I need to remind you that there are still things to be delivered, there wasn't room in the truck for it all so we are still waiting. I am hoping that it gets here soon.
"enjoyable experience"
Conroy's made our move a very enjoyable experience. We were impressed with the efficiency, care and speed with which the team handled our furniture, on both the collection and delivery processes. We commend the team for their professional undertaking of their task and we would recommend Conroy's to anyone who is contemplating a move. Kind regards, Stephen and Gail Brophy.
"well mannered young men"
Very fast, very efficient and two very lovely, well mannered young men. Thank you so much.
regards
Sarah
"friendly and efficient service"
A bit thank you for the friendly and efficient service!
5 Stars
5 Stars
5 Stars
The only negative I have is that I had to ring the day before to find what time the moving men would be arriving.
Ensure and insist that packers are trained in writing content descriptions legibly, left to right across the carton, using non capital letters and not over the top of Conroy print already on cartons. Labelling by the main packer was mostly unreadable and will make for a major problem when I am unpacking. Try to ensure the packer team remains the same if 2 days are involved to allow continuity and less confusion. Otherwise OK.