Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"streamless and stress free"
"made our move go smoothly at a time that can be very stressfull"
the 3 young men on the job were excellent. They were cheerful and efficient which made our move go smoothly at a time that can be very stressfull. Look after these guys-they did a great job. Your firm was recommended to us and you lived up to that good reputation.
"organised"
Fantastic service, organised, efficient and the guys that picked up my stuff in welly were just lovely.
"more care could have been taken"
We feel more care could have been taken at the delivery end. We suspect that poor handling of our dining table has caused considerable damage along the whole of one side.
"price is unbeatable"
Hi there. This is the 2nd time in approximately 2years that we've used your services. We appreicate your services as the price is unbeatable and the ease of booking with Sue Callingham is next to none. However this time we found that your staff weren't as "fit" as they could've been! They struggled to move our furniture upstairs and tired easily. When they became fatigued they dropped and damaged a couple of things. This is fine, as it was my choice not to get out the extra insurance for damage, but I thought you may like to know this. We do still however appreciate the service that was provided. Many thanks.
4 Stars
5 Stars
Did have a bit of a problem with mixed packing but apart from that excellent! Very impressed no breakages all good
"took too long"
Conroy's removal people took over 8hrs to pack a small two bedroom house, took too long especially when 90% of the items were pre-packed. Plus two people doing the removal seemed unprofessional ie smoking on site.
"very accommodating"
Napier removal people, fast and efficient. Conroy's in Napier very accommodating when needing to alter delivery day.
"took the stress out of our move"
We were really impressed with the service and care from the Conroy team. From packing to delivery and unpack/placement the team took the utmost care with our possessions. They took the stress out of our move and were a friendly and professional bunch as well. Darryl explained the process and supervised during the unpack. Top class service! Many thanks.
"my goods arrived safe and sound"
Hi , my goods arrived after your feedback request! This is my second time Conroy's have helped me move , this trip was reliable though I was under the impression it wouldn't take as long as it did for the goods to arrive. Sometimes the emails were ahead of what was actually happening and the more generic emails required clarification into plain English or I was told don't worry about that bit on the form , lastly the document upload is too low by a small amount every one of my photos failed by 0.25 , frustrating. Plus when the papers were printed by the Conroy's office the gray areas came out very dark and they were not accepted by customs. All the staff are lovely and responsive but simple clerical issues could have been avoided to save time. Thank you Conroy removals I hope this feedback is found to be constructive not negative as I am very happy my goods arrived safe and sound .
"The removers were very efficient"
I am very pleased with the move as all went well. The removers were very efficient and put things in all the right places, making the job so easy for me. Many thanks.
Conroys made the whole experience relocating overseas streamless and stress free. The team Went above and beyond to deliver on time much appreciated.