Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"nothing was damaged and everyone else was lovely to deal with"
"The whole process went very smoothly"
The whole process went very smoothly. Between the pick up and the shop departure it would have been nice to get an update even if it said the goods were still in the store and we are expecting the ship to depart on such a date.
The agent used in Japan was also very efficient and provided good communication. I would definitely recommend both companies to anyone moving to or from Japan.
4 Stars
"Four conflicting times for uplift"
No one came to assess our load so it was estimated to be 45cu with an undertaking of adjustment if it should prove more/less. Your driver [who was excellent] estimated much less than 45cu. No response from you, 2 weeks later.
Four conflicting times for uplift were given, ranging from 9.30am to 12.00. Truck finally arrived at 2.10pm.
In Napier we had to wait while a key was fetched to unlock the truck.Family members assisted hugely with the unload.
"offloaded efficiently and quickly"
Two great guys from Conroys plus a not so great temp worker for the packing and loading.
The next morning at the arrival end the same two guys plus a much better temp worker offloaded efficiently and quickly
"move was completed satisfactorily"
We were moving heavy pieces of furniture but the men were sent with no equipment other than some narrow straps and a dolly. They should have had proper wide straps attached to harnesses, and a flatbed trolley or "semi" - just basic kit for a removals business. Please think of your workers' backs!
I've given 2 stars not 1 because the move was completed satisfactorily. Office communications were very good.
5 Stars
"very careful"
lovely guys who helped alot and were very careful and knowledgable
4 Stars
"Excellent service from initial quote to final drop off"
Excellent service from initial quote to final drop off. Extremely good customer service with a strong focus on expediency efficiency and adaptability. Will definitely recommend your services and use you again in the future. P.S the delivery guys really impressed my mother in law (no easy task)
"not settling for anything but perfection"
I was in Auckland for the pick up and my wife was in Havelock North for the drop off. I had two young men loading up the truck. Caleb and another guy who was like an ox lifting everything with ease. Both guys were great and I enjoyed working with them over a few hours getting the truck loaded up. Caleb took a lot of pride in his work and I was impressed by the stacking effort he showed, not settling for anything but perfection.
My wife had similar comments about the team that dropped our stuff off to the new house.
"professional approach"
Great service from Adam P, Dan T, Glen and Tania. did a great job and certainly did Conroy Removals proud in their professional approach to the job.
Lloyd
The service was great except the packer didnt turn up on the day of the shift so the poor two lads doing the loading were struggling to get it done without the help of myself and some family members. He came on Good Thursday to pack most of it but never turned up on Easter Tuesday - the date of the shift. Apart from that nothing was damaged and everyone else was lovely to deal with.