Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"The whole experience was seemless"
"delighted with every aspect"
We were delighted with every aspect of your service. The admin staff were friendly and had a can do attitude. Any questions were addressed promptly and pleasantly. The teams who packed and moved did a great job. The moving team in particularly went about their job efficiently, quietly and cheerfully. They also worked themselves into the ground to get it all loaded and unloaded in the same day. I was most impressed.
"You were great"
You were great - thank you!
4 Star Move
no notification of time of arrival of packers on first day was received, although indicated.
"second to none"
The service that we got from Conroy was second to none. From the first call to Michelle in Melbourne to the delivery drivers in NZ.it was the best service,one could of experience. Nothing was a problem from anybody at Conroy. We were keep well informed at all parts of our shipment. So thank you, you were the best. Graeme Morrow.
"professional service all round"
Excellent friendly and professional service all round. No hesitation in recommending to others.
"What a pleasure it is to give positive feedback"
What a pleasure it is to give positive feedback. I found the pick up / delivery crews to be efficient teams, who worked well together, complementing each others strengths. The packing of the truck was very proffessional. I had every confidence my treasured belongings would arrive at their destination safely. The teams were both curtious, respectful and easy to work with. A job well done! I would recommend and use Conroys Removals again, in the future without hesitation.
Angela
"obliging and competitive"
Friendly, efficient, obliging and competitive
"simple and pain free"
This was the third time I've moved domestically with Conroys and as always they make it as simple and pain free as possible. Great people, excellent service, quick and a pleasure to deal with.
Conroys make a very stressful time as easy and efficient as possible!
"taken a lot of the stress out"
Partial move locally with some items going into storage, ahead of main move within NZ. Outstanding service so far with excellent communications and very pleasant and helpful staff. Moving is not fun, but Conroy's have taken a lot of the stress out of the process and am confident the main move will go smoothly.
"nothing was broken"
My piano was of prime importance and this was specified at the time of quote prepared by Scott. On the day, movers were unaware that there was a piano to move and no dolly was supplied for them. A dolly was not supplied all day despite several phone calls (one by me) when we were told by Chris it was om its way - when it never was. Instead, extra manpower arrived an hour before the truck left at 4.30pm. This meant the piano was loaded last when for stability, it should have been earlier in the truck. The truck was obviously also too small for the load quoted and several large items were left behind. Then when I phoned despatch to ask about the ETA of overload (6 days?!!) the operator blamed the driver (calling him stupid) which I found unprofessional. The driver was in fact left to deal with communication issues from administration and did his best to solve the problem. The driver (Lionel) provided exceptional service together with D'arcy and Kahia. I would have these men move me again for certain. Packers Robbie and Lily were excellent and nothing was broken on unpacking. Poor communication is the best way to lose business. This didn't seem like a one-off situation but more of a systemic issue in the organisation.
The whole experience was seemless from the initial contact phone call to the sales visit, quotes, packing and actual removal/delivery.
Thanks