Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Service was wonderful"
"the whole experience was great"
Thought the whole experience was great, especially the service minset from the staff.
4 Stars
I would have appreciated an estimated updated of delivery timeframes. Initial anticipated delivery was the 14th, and then actual delivery occured on the 19th. But no there was no communication in regards to an updated delivery day. The first call I recieved was the day before delivery, requesting if they could deliver.
5 Stars
"furniture well packaged"
Thank you so much for a great job done! I didn't expect to see my furniture well packaged. Good was delivered on time with no issue. Definitely will recommend to others ;-)
"expensive, frustrating and unprofessional"
I have waited since the 6th January (originally 30th December, but then re routed) for some indication of when my removals will arrive in Nelson. It is now the 19th January and I still can't get through to anyone who can give me a straight answer. This, in effect. has made me a prisoner in my own home for the best part of three weeks, just waiting for an indication of your delivery. You then have the cheek to send me a feed back form on your performance, when you still have not performed. This has been expensive, frustrating and unprofessional on your part.
"The moving process was well explained"
We found Conroys to be an excellent firm to deal with, both management and staff. The moving process was well explained and any issues promptly sorted out. Nothing was too much trouble. The packing team members were competent, helpful and cheerful. We would certainly use Conroys again and recommend them to anyone moving house.
"made our move as painfree and easy"
The team and Conroy have been fantastic and made our move as painfree and easy as possible. The team who came to collect and pack our furniture were extremely efficent and professional. Everything arrived in perfect condition to our destination and the team had it unpacked in no time.
"Quick and efficient"
Were polite Gentlemen
Asked questions if unsure
Quick and efficient
They worked as a team
"Overall we were dissapointed with the service provided this time"
Overall we were dissapointed with the service provided this time. We have used Conroys before and had a much better experience so are not prepared to dismiss using your services again in the future. Our issues this time revolve around mising items, damage and not living up to the commitments made at time of pricing.
"efficient (hard working) and oblidging"
Quite a young team but extremely professional, efficient (hard working) and oblidging!
"dealing with your staff was excellent"
dealing with your staff was excellent in every way.
Service was wonderful. It was a very hot day and alot of travel for the guys. Would recommend.