Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Thank you so much for making our move so easy"
"very stress free"
New Zealand Conroy Removal were excellent to deal with very efficient always keep in contact to let us know how things were going very stress free.
"Lovely cheerful packing team"
Lovely cheerful packing team, especially J.! Kept to schedule,by working long days.
"took their time to pack and unpack carefully"
Great service from Henry and Skivvie, friendly, hard-working, took their time to pack and unpack carefully.
"All tracking, documents etc communication was brilliant"
the only reason I didnt give a 5star was the lack of communication re; delivery day to the house. All tracking, documents etc communication was brilliant but when the goods had cleared customs etc, we didnt know when our stuff was being delivered and I had to chase for a delivery date/time.
4 Stars
4 Stars
"proud of the job they did"
Your packing & moving team was a bunch of bright & cheery individuals, all of whom were proud of the job they did. I'd just dearly love to find the missing 400mm screwdriver which, for reasons known only to me, has sentimental value.
"curteous staff at both ends"
Great service, really happy, curteous staff at both ends ie Australia and NZ.
4 Stars
"Not very good customer service"
I cannot fault the 2 guys that delivered our goods - they where extremely efficient, pleasant & well mannered. Unfortunately the same can not be said for the staff at your depot. I received a call to let me know a lawn mower could not be delivered as it did not fit onto the truck & would be delivered on Friday. I advised the caller, my cousin would pick it up. We were told to ask for Chris or Peter. On arrival at the depot he was firstly ignored at the counter, by 4 guys & a lady who where in full view of him. After asking for assistance to speak to Chris or Peter, Chris, being 1 of the 4 standing there, my cousin was told he could go and find the lawn mower in the yard himself. Fortunately another employee, who happened to be passing, offered to assist & he went out of his way to help. Furthermore, I received a call on Friday afternoon, to let me know the lawn mower would be delivered on Monday, there seemed to be a bit of confusion when I said we had already collected it. Not very good customer service from the office side of things.
"Once again great service"
Once again great service, the team seemed to remember where everything came from,
Thank you so much for making our move so easy and for all of your support and great customer service! I will highly recommend your company to anyone moving.