Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Turned up when they said"
"Professional and efficient"
Very professional and
I was very happy with the service. Professional and efficient.
"extremely professional"
All staff were extremely professional and helpful.
Look After Their Customers
Service was very good and they do look after their customers, second time i used them and had no problem
Very Impressed
We are very impressed with the service from the boys on truck n to the office lady Carolyn she amazing lady to deal with that's why we are using conroy's again in 6 weeks for the third time
"Took a little longer than anticipated"
Overall our experience was good. Took a little longer than anticipated. But would recommend conroys to others
"Absolutely appalling pickup process"
Absolutely appalling pickup process in Auckland. Paid a premium for professional packing, and wound up having to help the driver finish the packing ourselves on the day of the move. Packers packed open bottles of oils - one of which leaked all over the floor - and broke a potplant and pot which we later found packed in a box! Also had to help the removal guys load the truck as they had turned up (late) expecting to just pick up a motorcycle (which had already been delivered to the depot) only to find they were supposed to be loading the whole houseload. They seemed to rush the job - leading to a few dented or scratched appliances and cabinetry - and had to borrow my hand truck as they only had one between them. The communication of our move process appeared to be all over the place. All praise to Mike the driver who pitched in and tried to manage the process as best he could.
By contrast, the delivery in Napier was excellent. That team was really onto it.
We feel like we wasted money paying for a professional packing and moving service, and for insurance that would not have covered anything we packed ourselves - which turned out to be a lot.
"stress-free and meticulous from beginning to end"
The whole process was stress-free and meticulous from beginning to end. Packing my things and loading everything onto the truck was efficient and careful. Equally so at the other end. Furniture was placed exactly where I wanted it and boxes placed in the appropriate room. All the Conroy workers were efficient, careful, friendly, and always cheerful and pleasant. The timetable of every step of the move was told to me well in advance and was strictly adhered to. Wonderful service all round from Conroy!
They were amazing. Turned up when they said - in fact earlier. How they can carry heavy appliances by themselves is staggering. Their communications were spot on. Would definately use Conroys again if needed and will recommend them to others.