Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"very professional"
5 Stars
"packed the truck well"
Such lovely helpful guys! They packed the truck well, just missing a garden spade & garden fork. Perhaps could still be on truck? Please advise,
"not a good experience"
This was not a good experience.
5 Stars
Arrived in Sydney but still to be delivered. Some delay at Conroy's end but a later delivery is not a problem for us.
"stress free move"
The packers at the old address did a superb job of fitting everything perfectly in the container and the team who unloaded at the new address were great, placing the furniture where I wanted it and taking care with any boxes marked fragile. Many thanks to your team for a stress free move.
"Give this company a miss"
Give this company a miss.
They knowingly sent a truck to collect my household goods that was damaged on the roof canopy. The consequences of this resulted in water entering the inside of the truck and destroying many of my precious items. Boxes were clearly labelled Fragile/ This Way Up and very carefully packed. Despite this my overlocker was stored on its side - sodden and smashed. My much loved wooden mahogony furniture was treated like rubbish. My beautiful Atlas sodden along with other books. I am still to complete the unpacking process.
Conroys paid me $500.00 to cover my huge losses. That was paid out reluctantly after many emails.
I would like to ask the question to Conroys - "who was responsible that day for sending out a damaged truck."
"really happy"
WelwI can not praise the two guys who delivered our stuff enough. They were prompt (even 30 mins early), really lovely and worked really quick.
We had a few damaged items, and we are just chasing up one item that seems to have been taken by MAF but overall we are really happy
4 Stars
"Overall Great service"
Overall Great service - a little bit of challenge getting pickup info sorted ( needed to be transferred around the office ) but as in between Xmas / New Year - no surprise and in the end the pickup was on scheduale - 2 really great freindly guys - delivery - we called 3 days before actual delivery and spoke to CHC despatach - advised expect Weds 11 - and a call the day before to confirm which was OK for us - what happen however was you guys got an early run south and Gordan ( another great friendly guy ) called saying he was 30 min out and needed to deliver - to be fair he did try 2 call 2 x ( i was in ameeting ) - I was able to do a reshuffle and he was accomdating in make a time work for us both
I guess the timing of the year meant the advise call was not made :)
So overall a great job - thank you
Don & Christine
4 Stars
"Several items were damaged"
The teams who moved our stuff were great, but if there had been an extra person, both at the packing end, and unloading end, a hugh amount of time would have been saved, and it looked like a false economy to be short handed.
Several items were damaged, our samsung fridge, just one year old was dented in the front stainless steel door, which greatly marrs its finish, the same applies to a small electic heater. This is a design centric appliance, so a shame to knock it about.
My exercise bike followed on after Christmas, not enough room as I understand it, and no problem, but I did expect it to come with a folding table which had missed the first trip, so it would be nice to have that back.
With regard to the question of 'Would we use Conroy's again, and would we recommend Conroys' the answer is, with reservations, we have moved in NZ with all the large companies, and have had serious concerns, so in that contex the answer would be yes, but not without reservation.
The guy who did the packing (Koby?) was brilliant - very professional and did an excellent job.