Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersA big thank you to Kirsty for her fast response to my queries.
Also a big thank you to Robin for the quick and safe packing and loading of my household items.
I have used Conroy Removals twice now without any issues. HIGHLY RECOMMENDED
We had a huge home to pack up and shift overseas. Although we had gone through everything for the umpteenth time, it was still an overwhelming task. Once Conroy was engaged the job became much easier - they really made it all happen. They did a fantastic job packing and unpacking and both teams on each end of the shift were very helpful and great to have around. Conroy Removals were recommended to us and I would have no hesitation in recommending them to anyone.
We have benefitted from the community commitment of Conroy since we began our own organisation. The team are always so ready to remove any stress or challenge from a process that is often complex or time consuming. Nothing is a problem! We can’t do what we do and deliver music education and experience in Hawke’s Bay without this critical support. This is a family run business with a true whanau feel and a heart of gold! We couldn’t be more appreciative of the lengths you go to to support us and the tamariki we work with. Thank you for donating your time and energy to move a piano without charge - you have just opened up a new world for a child and his whanau!
Great experience, friendly and professional, Richard and other staff did Great job, thanks alot. Will definite recommend to the people I know.
Although 90% of our stuff was fine and well packed and the staff were very nice and polite; I was heartbroken and gobsmacked to discover multiple items of high value that were just thrown into boxes without wrapping or protecting. Wooden spoons and jar lids were carefully double wrapped and taped up;but expensive leather shoes and boots, European handbags , multiple unique art prints were crushed and amber jewellery were just thrown into boxes or bulk wrapped or not wrapped at all. Resulting obviously in needless damage by professional packers. So disappointing and so very heartbreaking. Everything was so sentimental and precious to me and why we paid so much to have it professionally packed and moved.
excellent customer respond. Operations team are so professional
Generally very good, your staff are efficient, friendly and trustworthy, unfortunately we did have two much loved artistic pieces damaged, one badly, (how do you clean break a 60plus kg crushed marble statue) and one with a smaller break on a more fragile ceramic bust.
Your service was excellent thank you. The workers were very polite, careful and patient. I highly recommend Conroys.
The service was well organised and re-confirmed in advance. The fellows were very good indeed.and took great care.
The 2 guys doing move were on time, careful with furniture and walls of our house.
Unfortunately a lot of damages.
there did not appear to be much common sense when wrapping fragiles. Two bowls which were clearly fragile (one from Morocco’s and one from Turkey) were barely wrapped and put in on side and to side of box. There heavy items on top and fractured in many pieces.
out of our five sets of drawers, four are damaged. Again did not take the drawers out and because heavy they were banged on the ground.. all corners broken.
an expensive kenwood kitchen aid was laid on its side and all oil has leaked out of the machine. Now needs a service
Upon unpacking/delivery day team said they would be there between 8-9am. Turned up at 10.40am therefore did not have time to put furniture together and we were left to do our selves. Said they’d come back at 8am following morning. Expecting to take the morning off work, one person turned up after midday to finish putting furniture together.
When “unpacking” wrapping took all wrapping of photo frames and artworks this leaving them most likely to get damaged as all other boxes were left unwrapped. Logic thought you’d protect the artwork until the end.
unfortunately not great insight or logic applied by the teams