Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFrom initial contact through to pickup I found Conroy a breeze and a pleasure to work with. I felt extremely confident in the removals process and appreciate the care and professionalism provided by Katerina Ibieta and the two gentlemen who packed my household.
We were quoted and paid for 3c/m but the shipment turned out to be 1.5c/m. We were told that we would receive a refund if the shipment was less than the 3c/m as originally quoted. Still waiting for any form of communication/refund, disappointing!
Poorly packed allowing damage to some items
The 3 team members on the day who delivered the furniture were all very careful while installing furniture into our new house, this was of course great appreciated. They were so lovely to interact with and I enjoyed their friendly & polite manner! thanks very much to them all
It was great only issue was that the details were not quite right for the pickup crew. We had requested a very early pickup as we would be driving back to Auckland that same day, and when we finally got called that morning, it was to be told that it would happen in the 'afternoon' sometime. Fortunately the team were able to change things around and they made it to us for a 9.30am pickup which we truly apprecaited. However on the paperwork it had been written that the goods would be in the garage and they were not and I'm not clear how that was communicated.
Lynn was excellent at keeping us informed about the whereabouts and progress of our container and when we had a slight problem at delivery (caused by the packers uk liners)she sorted it out for us immediately!
Friendly and helpful guys! mirror and few other bits broken, and waiting for a call from someone at Conroy as said they would pass on.
Mitch and Leon were very professional and friendly. Efficient and knew exactly what they were doing. They did a great job, very efficient. Thanks Lynda