Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI wrote a big thing but accidentally hit back.
Quoted delivery to be on 3 March.
The email auto updates three weeks into March said congratulations the packages have passed customs. They don't say what's next. So we are still with the same simple question of when is it roughly due. Then another auto email saying it passed quarentine, which we had no idea about and still the same basic question from the family of when is it roughly due. All I'm saying is the auto emails could do with saying the delivery next has xxxx days to do xxxx, and could be due in xxxx days. Delivery arrived at 18 of March three weeks later than quoted and 7 weeks between picking up and dropping off and for the price I'm really happy.
Your staff are awesome, the guy in Perth and cam and Napier team Monica and the boys dropping it off in the truck were all awesome and super friendly. Good business. The two guys in Perth who picked up the delivery were brisk and to be honest rough, wheeling two boxes high in the hand trolley down stairs almost bouncing the boxes down the staircase because they were lowering the trolley down onto each step too quickly. I really had to watch and pray during that stage. just a little few things to tighten on the communication for the families awaiting their gear but overall 9/10 cheers!
And you wrapped my dinghy up for free, thanks! I went and got a new Bunnings packaging blanket for the dinghy and the blanket didn't actually make it back to me unfortunately.
Second time we've used Conroys. Easy and professional from start to finish both times.
Regular and concise shipment status communication.
Delivery guys were amazing, and packing collection also faultless.
Only criticism is ability to reach on phone, for some reason I couldn't return a call to the delivery department, but an apology and explanation was given when we did connect so no negative feeling.
The service was excellent and the staff where friendly and efficient. I would certainly use this company again.
Poor communication at NZ end. Constantly had to try and get pick up time details and still didn't get them when the guy turned up on the Monday morning. Had specified a NZ phone and contact details and this was ignored. Left voicemails with the NZ number when I got to NZ and that was also ignored. Disappointing
However pick up/delivery guys were brilliant. plastic tubs didn't travel well but the foam wrap kept most stuff intact. Perhaps advise people to repack as they won't survive. So a few breakages but I accepted that as should've packed it better! thanking you.
Excellent team work. Fast and efficient. Very experienced guys. Best move ever. Thanks.
Great service, from first enquiries to on site Qoute and guys doing the loading and unloading.
Highly recommend.
The whole process from start to finish was seamless. The team at both end were helpful and very patient with my over thinking lol. A slight delay in receiving goods after they arrived in the country, but delivered by a great team. Glad the move took place when it did. Thank you all!
The constant communication and updates was great!! Nothing was damaged