Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe guys were very pleasant from the minute they arrived to when they left. Nothing was too much trouble. They were careful and strong. They did their best protecting my furniture in the rain. Took a lot of stress out of the move. Thank you
Absolutely top service from beginning to end. You were flexible with changing items to be moved, provided excellent communication through out from both the office and from your driver-movers. All movers I dealt with were on time, friendly, efficient and went above and beyond. They really helped reduce the stress of moving. Only one thing broke and that was very minor. Your service was far and above my expectations and I will happily recommend you to anyone who is moving. Many thanks for a brilliant service. - Joy
Awesome experience from start to finish. Made it very easy every step of the way. Good price, good communication, and good customer service. My goods arrived in good condition and in a timely manner. Very happy with the service I received from Conroys and would highly recommend.
I found Rebecca the first I dealt with in the phone excellent to deal with
However when it came time to actual delivery it was difficult to get hold of Peter who I was referreed to
Also Peter gave me a time of pick up & 1.30pm and did not inform me that the truck was going to be over an hour and half late. This was a huge inconvenience to my parents who were waiting
On delivery I had to call 3 time to get a time - there was no answer machine to leave a message . The sales consultant Rebecca had to walk to the delivery department so that I could get an estimated time of delivery
The estimated time of delivery did not come until 5pm the day before and I had to arrange work
The Delivery lad were nice lads
So I commend the Sales Consultant Rebecca and the delivery boys - but communication was extremely poor from Peter
Overall the service was good but the movers were a bit casual and not too careful with certain items. They also turned up an hour later than booked. They did call to say they were running late but with no explanation.
You guys were super easy to deal with, great service. We haven't made it to Australia ourselves yet but looking forward to getting to our stuff soon.
thanks!
Good communication. Would recommend your services to others.
Nothing to improve on.
David and Sunny did a fantastic job delivering our stuff. They were quick and efficient and they went the extra mile to help us move things around into different locations when they didn't need to. Thank you!
Thankyou so much for your excellent service all my furniture arrived safely the guys who delivered it were great I will fully recommend your business to anyone in my hometown Opononi North Hokianga Kaikohe if anyone needs to relocate Thankyou so much all my furniture looks awesome in my house
Service generally good. However not happy with two issues.
1. We phone to ask about gas bottles. Were advised they needed to be empty. The word "purged"was not used. I emptied the 2 cylinders and they were picked up but subsequently left at Auckland and not delivered to Napier
2. A small set of fold up steps are missing. They show on the manifest as "delivered"but we do not have them. Not a big deal but annoying as we will have to go out and buy another set.