Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersvery happy the services provided by Conroy.
Fantastic two movers-- efficient and friendly--I virtually had to do nothing!
Considering the move was right in the middle of the chaos of Covid19 Conroys handled everything very well. It was not a straight-forward job as I got stuck in a different country to my furniture and was not able to easily organise the furniture to be ready for moving as it was previously stored in a lockup. Conroys handled this situation well. The furniture did take many weeks to arrive, longer than usual or what was expected (due to Covid), and we did have one furniture item damaged. However, there were many shifts in and out of containers and trucks to make it to our new address and I was kept informed about the delay. So all in all, things went very well.
Brandon and Luke who unloaded my belongings in Napier were polite, quick and careful. I would highly recommned Conroy Removals, and thank them for the great service.
The customer service throughout my move/storage was great, and the two guys (Tony & Steve I think) in Auckland who packed the container were very polite and funny - it was nice to have a laugh at such a stressful time! Thank you!
A number of furniture items broken. Damage to fence and retaining wall when the truck left the property. Photos of damage sent in seperate email.
I have used Conroys twice in the past. My experience is that staff are always friendly, professional, and helpful and that Conroy's genuinely care about taking care of people's belongings, which obviously shows they care about their reputation as well. Wouldn't hesitate to use again in future if needed, and always recommend to others who may be looking for a moving company.
Very professional removal team. Great communication.
The three guys were great and did everything with a smile and nothing was too difficult for them.
We had a really good experience using Conroy for our office move in 2020, and the pre-move and packing went well, but our 2021 moving day was abysmal. It took your team of 3 over 6 hours to load the truck (in 2020 they had packed the truck, driven across town and unloaded in that time). They didn't follow the instructions on the job sheet which had a highlighted line to pick up the fridge from our showhome first, so this had to be done at the end. All of the movers were sluggish (however the young guy packing the truck worked harder than the other 2). We were so late getting to the new office, all our staff helped unload the truck and staff members in their late 40's were lapping your employees. Whilst your pre-move processes are very efficient, we were very unimpressed with the movers provided on the day, and will think very hard before using your company again.