Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI paid for three movers one was late which isn't good when paying for an hourly service. also moved pretty slowly when getting things from the truck to move, once again not great with the hourly rate
I am disappointed with the condition of my wooden furniture when it was delivered, it had not been sufficiently protected and as a result there is significant damage! The glass in my dresser was broken, the front of my desk had been bruised and scratched, the book case has rub marks on it. The dresser has cracks in the frame as well! There are dirty marks and strap marks on my sofas. Also the glass in on picture was smashed.
Timely, communicative and competitively priced, this service could not have been better. I was particularly impressed that the whole process (from initial outreach to Conroy's for a quote to the delivery of items) took less than a week, and over a public holiday weekend.
We moved islands and only one glass was broken and an outdoor table leg bent. Pretty good. Staff were pleasant. To improve advice and guidance prior to moving would be helpful. Better labelling so we can locate things easier. For instance there are essentials you want to locate quicker when you move to new place like pots, tableware so you can cook or tea and coffee first. It took 2 days to find them. This would have rated 5 and propelled you to excellent
We were very disappointed in the pre-arrival service and organisation as we had to constantly chase everything up, we were told people would contact us who never did and it took a month after quarantine was cleared to deliver. However, on the day the movers were very good - polite, helpful and efficient. We have no complaints about their work. I'm sure Conroy would be good for a domestic move with a specific date, but I wouldn't recommend for international moves and will be conveying this to our agent.
Thank you Conroy removals you did a great job. Everything went exactly as planned smoothly, easy and very professional .
The experience I had with Conroy was quite honestly terrible. I will be telling people that I meet and on the web what type of customer service and moving company that Conroy is. Especially my contacts in the shipping industry in NZ.