Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery disappointing about the fact that the operations team did not call me about confirming moving times and procedures. The moving guys came an hour later. This is not acceptable when we have a busy schedule. The guys did however apologised for being late. They did a great job overall however, my mirror got cracked slightly whilst moving.
You guys are head and shoulders above the rest. Because of the small volume, locals recommended a general carrier who we are still waiting to hear from!. You guys responded quickly to my query, provided a quote quickly, your online systems to book are amazing and the professionalism and communication from the guys on the ground was perfect. This was the second time you helped us, the first was a move from Auckland to Napier. It was no fluke, you have been consistently excellent from start to finish. Thank you very much.
Awesome service again. Steve Kelly was pur driver and led a superb team, Dave and New Steve in Chch, Zac in Dunedin, and they were all brilliant. We had a couple of very precious and delicate items which were handled with extreme care. Thanks to all your team!
First Class communication with me from start to finish, kept me up to date with progress and would not hesitate to use again, staff were brilliant.
Communication was great, I was informed every step of the way. All my queries are responded accordingly and quickly. Well done Conroy!
2 hours late on the pick up - and not even a call to let me know. Dented wall and smashed cot on drop off. 3 weeks on still our cot doesn't work and no confirmation of how you will resolve this. The most frustrating thing is I wanted a premium service so selected you as the higher of the quotes I received. Your service was appalling. We are still discovering more damage. I get the impression that's actually the standard of service you provide.
The boys worked so hard we could not have done the move without them.
Really good followup, accommodating to changes, efficient move, competitive price. I would have liked a call from the movers when my storage unit had been packed up, or even during the day to reassure me that all was well and my volume estimates were correct. Also I don't seem to have received a receipt, which is important as some of the move is tax deductible.
Everything was great. When the crew come and collect the boxes and papers and plastic, it will be perfect. I do worry that you may just bin it all, It was an extraordinary amount of paper> PLease think about its reuse, and more reusable alternatives than the foamed plastic that was used to cover paintings
The two movers were punctual worked extremely hard. They did a very professional job and the company communication kept me upto date of when to expect them to arrive and deliver at the other end. All my goods arrived safe and sound in good condition.
The guys you used to do the packing and moving were excellent, please let them know.