Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery happy with the service provided from Conroy Removals from initially receiving the quote through to delivery of my furniture. Would definately recommend them to others.
Excellent communication from pick up through to delivery. Great service. Thanks
Very efficient packing of our items.
We found Conroy kept up updated with times of packing delivery and drop of excellent. The guys were polite and worked very hard at both ends. This is our second move with Conroy's and would be happy to recommend to friends and family. Thank you to all that helped make our move seamless.
It was a very long time between initial contact and move. I made adjustments to what I moved, and it was actioned quickly.
The guys who moved me out and in were amazing, friendly and humourous.
Thanks to the whole team!
Second to non. We were in an impossible situation and their response was amazing.This company just takes way all the stress of moving in a flash. Can't thank them enough for how we have been looked after.
The nz side of your service was quite good ,once the shipment arrived in Australia things were poorly handled , I held back from doing this earlier as the language would of been quite colourful,the container arrived at its destination and the driver and his coworker had no way of opening the container because they left the bolt cutters at the depot , they ask me to get some for em by the time I got back he had located a hammer , I notice that my golf driver shaft was broken ,my awning had parts missing ,when i looked into the container everything was poorly packed and I dread to open the rest of my boxes for fear things would be damaged ,when i asked why my cases were so badly scuffed and damaged ,the reply was we had to move the cases from multiple locations , in Australia you showed no care ,professionalism or pride,maybe should change you name to rough guts removals,I've relocated on numerous occasions and this was the worst experience.
I was not on site at the pick up or any of the delivery points. I did not meet any of the crew assigned to the move. I did, however, speak to Cam who impressed me with his forethought and planning in getting the right truck for the job and location. The feedback I had from my onsite people was fantastic! We work in a service industry and recognise excellent customer service when we see it. They all spoke very highly of the crew; how polite they were, how efficient, and generally how professional their approach was; I wish I had met them myself. You should be immensely proud of the way they represented Conroy's.
Thanks for everything and to the whole team. Great work and thank you for looking after us. You really helped us.
Fantastic service with great communication. Highly recommend.