Customer Reviews

The whole Conroy's team were fantastic to deal with. They did a thorough and careful job and our move went exactly to plan. 

But I nearly scored the overall experience a 1 star before I decided to score Conroys alone. You were fantastic, lovely friendly NZ removal team, quick and efficient and kept us informed every step of the way. Your UK partner Robinsons however didn't inform us at all about delays until chased and have just slapped. $1,120 invoice on the table - apparently I have to pay for their delay in picking up my container from the uk port- I understand COViD amd a lack of HGV drivers (a stupidity of Brexit) have made things difficult for them, but it seems I am to bare all of the consequent risk and cost. I have forewarded their email to you separately. I am spitting feathers about that, but they have me over a barrel - no pay no delivery.

Service was great thank you! Only build would be that the AU team was back & forth with me on access to the delivery address and wanting to charge an additional fee despite the access being compliant with the paramters outlined in the quote

Excellent experience all around. Thorough job, no breakages, prompt and efficient upload and unload. Even collected used boxes. Friendly team and hard workers.

My only slight negative comment was around packing. George packed on his own, but did a great job. However he finished up early and had to come back on upload day. Turned up after the movers, and had to go to another job after an hour or two, leaving a bit of stuff unpacked. Would have been good to get the whole job done, as what he did do was good. 

The boxes did not arrive door to door as expected, dropped off some 20 km away.  The boxes when picked up were somewhat worse for wear. Several smashed items that were well packed.