Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEfficient, friendly and helpful service
Helpful every step of the way
Conroy's helped us shift at incredibly short notice. Their team was helpful every step of the way right from initial contact. The movers were helpful friendly, polite and efficient, nothing was a problem.All of our stuff couldn't fit on the truck that was sent and the guys sorted it no trouble within the same afternoon. I couldn't recommend Conroy's enough to anyone needing moving services.
5 Star Rating
Cannot fault your service
We have used your services four times within NZ and to and from Australia. We have been impressed every single time and cannot fault your service. Everyone we have dealt with along the way have been fantastic and very helpful from packing all the way through to delivery. Thank you.
Polite and respectful
The boys did a great job. They were polite and respectful. They appreciated the refreshments we provided.
4 stars
Great communication about when they were arriving. We had Conroy pack. Great time saver. Glasses and crockery were well packed. Plenty of paper used. Only downside was the use of stickers that were hard to get off furniture and they put my sons expenive shoes in the washing machine. Our furniture went into storage for a month and they mouldy and ruined.
2 star review
Not a great experience. First of all, it was difficult to talk to an actual person to discuss some specific issues around removal. I sent emails and left messages requesting a call. No one called me back. When I did get a response, the messages were unhelpful, curt and verging on impolite. Not being able to talk to someone made it unneccesarily stressful. Secondly, at the delivery-end, I discoverd a chest of drawers had been badly damaged in transit. There were numerous scratches and and one leg had lost it's corner brace, and the others legs were loose. The whole unit is now unstable and wobbly and needs to be repaired. I would not reccomend Conroys to anyone who expects a basic level of customer service or who cares about their stuff.
5 stars!
4 stars
Just one comment that we had to chase up when the packers would be on site to start packing.
3 stars
Packers were very good, helpful and friendly. Delivery was ok but I thought valet packing meant unpacking and putting into cupboards or drawers but apparently it means unpacking onto a flat surface only. I am elderly and not in good health and didn't realize this so found it hard and tiring to put everything away in cupboards and drawers, especially in kitchen and with ornanments putting into display cabinets. This was not made clear to me when booking. Also unfortunately one piece of china that was sentimental to me as a wedding present from my grandparents was broken and it's a discontinued line so will be hard or impossible to replace.
Overall a good service. Arrived with everything except one item arriving safely from long journey around North Island.
Polite and efficient.
The guys did a good job. Polite and efficient.
Smooth and efficient
Great team of four men. Move was smooth and efficient.
Efficient, friendly, helpful service. Highly recommended. Good communication.