Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersI am furious. I had my possessions moved from Auckland to Port Chalmers in Dunedin. The pick up at Auckland was fantastic. Nice guys, good job as they loaded my things into a container truck. Was to be delivered to my sisters in Dunedin and I was always following a few weeks later as had to see out my tenancy. Have arrived to find many of my things damaged, broken or missing. I understand it arrived in a different truck from up north so must have been transferred from container. My beautiful bicycle that l was counting on using daily had had the wheels taken off and the forks twisted right angle from the handle bars. I have been given someone elses wheels which don't fit my bike so someone else will be unhappy too. My hand carved barstool l have had for 20 years has vanished and furniture items have had parts broken off obviously from rough treatment. There was a large hole in a box clearly marked fragile china and many others showed signs of lack of care and respect. What's more l can't seem to contact them on phone number on docket to try and trace and swap my wheels and find my stool. This was a major life event for me . I'm not wealthy and borrowed money to move and am highly disappointed with the South Island leg of my removal experience. I can't believe someone has thought it ok to dismantle my bicycle and mix up parts with someone else's. I paid good money and expected a professional service. That is not what l got.
I am happy to recommend Conroy Removals as have used their services a couple of times and have found all the services offered to be excellent.
Great service turned up on time and the job was completed within two hours. Two friendly very helpful guys who took good care of everything and no damage would reccomend and will use again
We had the most horrendous experience with Conroy and would definitely NOT recommend them. The team was told to use two men to pick up our dining table, one man decided to pick it up and put it on is shoulder but, the table then fell to pieces as it was fragile, like previously mentioned. When our stuff arrived it was wet due to a leak in the truck. Next we had issues with the claims team where we were mucked around and not treated with respect. Your team showed no respect or concern for our claim. We paid over $7000 for your services and we did not receive $7000 worth of service!!
My items were delivered quickly and in good condition. The frontline team were positive and professional to deal with.
Unfortunately, Conroy lost one of my items during the move, and despite repeated emails about it, they never even responded. A disappointing way to conclude what would have otherwise been a really positive experience.
Goods were well packed with everything labelled and comprehensively recorded on a duplicated manefest. One suggestion - place labels on wooden furniture out of sight so if removal is difficult they cannot be seen.
Had a really positive experience using Conroy's for our local move. The three guys were friendly, effecient, and I enjoyed working with them. Thanks team!
The Conroy team that carried out the move were considerate, understanding and efficient.
Good service, good communication and prompt pick up and delivery.
We sent a mattress down and would recommend you wrap it up in multiple bags because when we received it, the bag was torn in a few places and the mattress has been slightly stained. Nothing big though!
Otherwise a great and very friendly bunch of people to work with!
The 2 guys were awesome! Professional, took alot of care in everything they touched/moved. Answered every question I asked. I just wished I was able to help more. I tried to make them have longer than a 10 minute break but they wouldn't have it. I just wish I could remember they're names. Thank you for an easy moving day.
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