Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWe had two removals - one to Wellington and one to Auckland. Both had breakages and the Auckland delivery was incomplete with 4 missing items. Comms from the Napier office was great. I will wait for the other items to be delivered when found. The antique chair has been taken away for repair.
The service provided was wonderful. Communication was excellent, punctuality excellent, The packing and removals process was smooth and highly professional. The people who carried out the work at both ends of my moves were kind, polite and exceptionally hard-working. Nothing was too much for them. The whole experience was better that I could have imagined.
Thank you.
Great service - will certainly use you again later in the year when we buy our permanent house. Thanks for everything.
Chase, Paul, Justin, Isaac & ?Nathan were very friendly, courteous & obliging; helped us package awkward items; happily moved furniture to different rooms if we wished; didn't complain re long hours or initial delay accessing our new property; and showed prolonged stamina & cheerfulness despite hot weather. Top marks!
Very helpful and very professional. So grateful to Rebecca(Auckland) for her help with the forms. We were kept informed at all times. Would certainly recommend Conroy and would use them again.Thankyou
Excellent, polite and efficient professional team of movers. Nothing was too much trouble and went above and beyond what was expected. For example - it was a incredibly hot day, the guys brought back cold drinks for us without asking knowing we had no fridge until later in the day....
Would definitely recommend to anyone else.
Excellent service. Had 3 young men from Conroys that worked their tails off and took great care of our goods. They made the move very stress free.
When we moved to Hawkes Bay in 2012 we were very impressed by the efficiency and service we received from Conroy and consequently recomended them to all.
As a result we automatically went back to Conroy's to move us back to Canterbury but this time we are disappointed. The packing was not sufficient to protect items and several pieces of furniture have minor scapes and dents which are not worth repairing, but will always be there. Several items were not cataloged and when the household was unloaded there were a few other clients items among ours. Four larger items were broken which we will be claiming for when we can find a similar item to get a price. It is understandable that the remaining space in the container should be utilised when shipping from one island to the other, but it appears that most breakage was caused by lack of care when loading on top of ours. All the smaller items wrapped and placed in boxes were well done without any breakages. The workshop items were all ticked off on the wrong schedule when delivered. Consequently we are disappointed that the standard was not up to our first move.
I was very happy with Conroy's service. We have moved many times and this move would have been the most straightforward, without incident. I was especially impressed with the guys who loaded our belongings from our Auckland apartment, especially Darcy who happily answered any questions and concerns. He is definitely a credit to your company and made me feel that we were in good hands. The guys took great care of our big pot plants, wrapping them well. Everything arrived in great shape. No damage to anything. I would definitely recommend Conroy's and would happily use your company again.