Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery pleased with the service. It is second time we have used Conroy's. On both occasions our contents have been returned us without a single piece of damage
Poor communication and took far longer than expected. Also missing at least 3 items/boxes.
The guys who packed our household belongings were fast, efficient and friendly. They looked after our belongings and coordinated the job well. The price for the job was competitive with other quotes. The delivery was on the date and I was kept informed of the time. The truck drivers at both ends of the job were very experienced in how they got to the properties.
There wad only one concern when unloading our belongings was there was no ramps or lift for unloading and we needed to lift extremely heavy items from chest height. Safety issue for the guys with regards to injury.
Great price point and movers were efficient and helpful, especially the Tauranga crew. The Wellington crew also did a great job, though understandably struggled a little with the slightly awkward logistics of the house.
Jo at the porirua branch was amazing--great communication skills with prompt feedback and she knows where the company operates.
This a really friendly person and easy to converse with.
Thanks
Gavin devereux
Communication was constant informing us of each procedure along the way. All good!
Your website makes it so EASY to Book a Furniture Move,,You choose the Date and Given Immediate Quotes. On the day Booked Your people arrived on time and were great to deal with. They went above and beyond to get our Heavy Electric Four Seater Couch into our room,when it was coming to a no it won't fit through the door stage,,yes it did,,most people would have said sorry your problem,,not your two men,they found a way to get it in...The best move I have experienced and I've moved alot. I knew right from the start your men were extremely experienced in moving furniture etc to let them get on with it and I could do what I needed to do without worrying about my stuff.. Thanks so Much :0) If I move again you'll be getting that job too...
Thanks to Tim, Isaac and Jamie for helping with the move, and the other two guys who helped at the Nelson side. The move was tricky as the first house was beach access only. I had recommended the truck go low on the hard sand and make the turn from there, but the truck turned in the soft sand and got stuck, but it was going again in only about 10 minutes. The guys did a great job in terms of packing and were friendly, polite and efficient. They packed more than I had expected. I also appreciated the extra effort to make sure we unloaded on the same day. I tried to help out by unwrapping and folding blankets but this meant that I wasn't directing as much as I could have mean, as one of the guys kindly pointed out to me, so a few things ended up upstairs instead of downstairs and vice versa.
My only real suggestion for improvement was in regards to the fridge. The guy said not to turn it on for two hours, to let it settle, however, he pushed it back into its alcove before turning it on. It was a bit of an effort for me to pull it out again to turn it on, after a long day. Overall though, really happy with the service, thank you.