Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Star Review
5 Star Rating
Could not fault them
Great service. Great guys who carted all the furniture. They knew what they were up to. Could not fault them.
5 Stars!
Just being told when a time and date of delivery would had been better communication from office.
From quote to delivery everything was perfect
Right from the quote to the delivery, everything was perfect. Moving can be stressful but Conroy's made the move go as smooth as it could. Both crews were such a good bunch and the best thing, nothing was damaged, very much appreciated.
Move was well-organised and went well
The move was well-organised and went well with the exception that a bedside table was damaged and noted on the delivery docket but as yet (four days later) we have not been contacted about this, which I feel is a bad oversight.
Service was great
From organising the quote right through to move day the service was great. Everyone involved was really helpful and respectful of our things when moving. Even the team who provided us with options ie. fixed price contract or hourly contract were great and I would definitely use them again.
5 Stars!
We had two strong polite guys move our house furniture. They were careful with our gear and listened to instructions on placement. They were good with their timing. The online booking system was easy.
A pleasant experience
Overall a pleasant experience, however we have three major breakages so far, still more boxes to check. Each of the three items had legs. One desk, one table and one chair. Each item had a leg broken off. Insufficient care taken to support the legs for travel. This is a common occurrence with packers as our earlier shift (3 years ago) from a different company had the same problem.
No hesitation in recommending their services to one and all
To Nathan , Ben and Ales
From whoa to go this company is first class. Have been using Conroy's for over 30 years now and have never had an issue. Nathan provides the quote and service as per usual and his knowledge is second to none. Our team of Ben and Ales had to put up with the adverse weather conditions, which they took it all in their stride not only in collecting but delivering as well. Arrived on time and delivered on time. Truly a wonderful service and company to use. I would have no hesitation in recommending their services to one and all.
Great effort guys.
2 Stars
We arranged pick up at 8am on the day of removal in Napier as we needed to vacate the house. The furnitutre removal truck (a container) arrived at 11am after being diverted from another job. The delivery the next day in Gisborne was hurried with our furtniture mostly just dumped on the garage floor before the Conroy team left. We later found that our new fridge had been damaged and there were marks on our bedroom drawers. I am not impressed with the pick up or the delivery and would not recommend using Conroy's again. I employ staff from around NZ and we pay for furniture removals for staff to relocate. I will not use Conroy's in future.
Conroy's made the transition seamless
Conroy's made the transition seamless at a very stressful time. Excellent communication throughout the process. Would recommend to anyone looking at moving.
The Auckland crew were very friendly and polite, but didn't seem to work as a managed team, and they left their KFC rubbish in the container - which went into storage for about a month. We were just glad that we had everything delivered a whole lot earlier than initially planned.The crew at the New Plymouth end was also very friendly and by far better skilled, better managed and more careful with our household goods (only thing - please wash your hands after visiting to the toilet).It would have been great customer service to enable deliveries within less than 7 days under specific circumstances. Moving house is stressful as it is, and when circumstances change mid-way it would be helpful if the moving/storage company could be a bit more flexible too.