Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 19,436 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

5 Star Rating

Review for Moving Around NZ submitted on 18/07/2025
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5 Star Rating

Review for Moving Around NZ submitted on 18/07/2025
How would you rate your overall experience?:
Would you use our services again?:
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Super friendly and professional

Review for Moving Around NZ submitted on 18/07/2025
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Feedback:

The boys who moved us to a different town were amazing! Super friendly and professional. Handled our belongings with care and were super efficient. 

5 Star Review

Review for Moving Locally submitted on 18/07/2025
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Lee, Brian and Ethan were great.

Awesome to have a fabulous contact person, thank you  Joanne.

4 Star Rating

Review for Moving Locally submitted on 18/07/2025
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1 Star Review

Review for Moving to NZ submitted on 17/07/2025
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Feedback:

Extremely poor packing. Conroy removalist packed my heavy duty rubber gym mats by folding them in quarters and squashed them into boxes. On arrival 13 of 20 mats were split on half or quarters, completely unusable. I was not satisfied with the settlement Conroys continued to offer which left me out of pocket to replace these mats. Would have packed them myself if I knew they'd be packed so poorly. Never again. 

Response from Conroy Removals:
We're really sorry to hear about your experience and the damage to your gym mats. This is not the standard we aim for, and we understand your frustration, especially when it’s affected you financially. We appreciate your feedback and will be reviewing this case further to help prevent something like this from happening again. If you'd be open to it, we’d welcome the chance to discuss things further. Kind regards Conroy Removals

5 Star Review

Review for Moving Overseas submitted on 17/07/2025
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Communication was great, updates on point. Staff were friendly. Price was good.

100% good to deal with

Review for Moving Around NZ submitted on 17/07/2025
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After looking at a few moving companies I decided to go with Conroy and from my first inquiry to the lift of my furniture they have been 100% good to deal with. As a 75 year-old lady moving from Auckland to Christchurch I found this very overwhelming but the help I received from your company was amazing, from my first phone call to the delivery of my furniture.

 

 

Response from Conroy Removals:
Thank you for your kind words! We're so pleased to hear that we could help make your move from Auckland to Christchurch a little less overwhelming. We appreciate you choosing Conroy for your move and wish you all the best in your new home!

2 Stars

Review for Moving Around NZ submitted on 15/07/2025
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Fast and efficient

Review for Moving Around NZ submitted on 15/07/2025
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Fast, efficient. Haven't opened all the boxes yet, but nothing broken so far.

The teams were fine, although a few swore a lot, and were critical of the previous team's work which doesn't affect us, but doesn't come across well.

Response from Conroy Removals:
Thanks for your feedback. We're glad to hear the move went efficiently and that everything has arrived safely so far. We appreciate your comments about professionalism. It’s important to us that our teams represent our values at all times. We'll pass this on as a reminder to maintain high standards on every job. Kind regards Conroy Removals

Great service

Review for Moving Around NZ submitted on 15/07/2025
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Great service from quote to pack to move. Friendly staff moving into new house (and efficiently done too).

Would thoroughly recommend Conroy's

Review for Moving Locally submitted on 14/07/2025
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Great staff who were professional and friendly. None of our possessions were damaged in any way. We were communicated with clearly and in a timely manner. Would thoroughly recommend Conroy's.

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