Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersAmazing service from Conroy's
Highly recommend working with Conroy's
Excellent service. Great pre-move communication. Worked in with my planning moving to a new city. Good to have someone visit to see what was to be moved as I had no idea how much it was in cubic metres. Removal truck and staff really good, efficient and careful. Highly recommend working with Conroy's. Thank you.
Thank you for the great customer service experience
I would like to thank Conroy for the excellent customer service provided from beginning to end. When I first contacted the company and requested a quote, a team member promptly called me back and scheduled a visit to make an assessment of our belongings and the building (none of the other three companies we contacted did that).
On the day of the move, the two team members did a great job. They were fast and efficient, as we needed them to be. After that, we just had to organise a date for the delivery in Christchurch as we didn't know the date we would be able to move into our new home. As soon as we knew, we were able to contact Conroy and arrange the delivery. The Christchurch team was very flexible to accomodate our needs.They were also very efficient unloading our belongings.
In summary, Conroy did an excellent job and we would definitely recommend its services. Thank you all for the great customer service experience.
5 Star Rating
Every aspect of our move was perfectly executed
It was an excellent move. Special thanks to Brian and Rio our movers who were especially helpful.
Would fully recommend Conroy's to everybody who needs to move.
Service was absolutely brilliant
Service was absolutely brilliant with follow up phone calls prior to packing. Packing guys were polite, helpful and very efficient.
5 Star Rating
Polite and professional
Team were polite and professional.
Excellent team
Excellent team from booking through to delivery.
Smooth and organised shift
Very smooth and organised shift. Staff very friendly and helpful.
From start to finish Conroy staff were fantastic, friendly and motivated
From the start to finish Conroy staff were fantastic, friendly and motivated. The delivery to Hope Island was carried out with efficient professionalism, a great team. Likewise the packing crew in NZ were great.
However between leaving our Napier house, being stored in your warehouse, being repacked into a container and arriving in Hope Island QLD, our goods had some rough treatment, and one special piece, which we highlighted to the packers, was not packed well and its box was harshly treated, resulting in a major and expensive breakage.
We have nine plastic boxes that were broken, some worse than others, like they had been dropped, or hit the ground hard. Two small boxes of books had burst, been taped up and further damaged.
Overall the transportation side of the operation was nowhere near the level we have received from Conroy's in the past. Hence the 3-star review.
Excellent service
Excellent service.
Amazing service from Conroy's. Transporting my household goods from Napier to Waiheke Island with every care taken. Great communication beforehand and throughout, taking the stress right out of my hands.
Truck drivers and packers friendly, courteous and polite, making the whole operation seem like easy peasy. Same on delivery, amazing team.
Not forgetting Brooke in the Napier office who took care of organising everything so efficiently. And to Nathan who visited to assess my load for the original quote. Pure efficiency by everyone and a huge special thank you to each one of you moving me to Waiheke at such a reasonable cost.
Highly recommend Conroy's for their overall service. Thank you sincerely.