Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Perhaps you Christchurch guys need more training!!!"
"disconnect between the quotation process and the actual moving process"
I found the initial stages of service from your team to be very good - everyone was efficient, prompt and friendly. Very professional and good resources available prioir to moving. A survey was arranged and a visit to our house and the move site was arranged within a week. On moving day things were different. Although the team was friendly and engaging and confirmed the arrival time the day before, It took the team at least an hour longer than was estimated, they didn't communicate about the process and were not efficient at times. The van sent was bigger than we expected, it did not fit down the driveway of the moving site (which was surveyed) and this put an extra strain on your movers and my family who jumped in to help finish the job with constant trips up a hill to reach the van. It felt very rushed and we just got everyone to drop things into one room instead of a more orderly delivery. It was a disconnect between the quotation process and the actual moving process. If so much time was spent on the planning and surveying, it is a pity the job did not go smoothly or efficiently.
"Very fast and very professional"
Very fast and very professional. We were so pleased with our team of movers!
4 Stars
4 Stars
"The 2 men who helped us move, were fantastic"
The 2 men who helped us move, were fantastic. Both extremely strong and energetic. The older one (sorry dont have his name) who was also the driver, seems like a good mentor for the younger one in showing him the ropes. I told them I would send good feedback to their boss, Cam. So well done :)
"P.S what a great price as well!!"
Without exception we found the people involded in our move from North to South namely Mick,Jeff,Cameron,Luggs,Arron & Mike also including office staff there duties were carried out with a high standard of workmanship & good humour which made the whole experience a pleasant one .Many thanks to everyone Warren & Shona Macpherson. P.S what a great price as well!!
4 Stars
"seamless coordination"
Communications concerning all aspects of our removal to New Zealand were excellent - including seamless coordination with Anglo Pacific (UK). We were kept well informed with schedule progress, customs clearance etc. and consulted on delivery details.
As regards actual delivery the crew arrived on time and completed their role efficiently and cheerfully - a credit to the Company.
Regards
Mike
5 Stars
JASON AND BEN WORKED REALLY HARD AND WELL FOR US. THANK YOU.
5 stars
"Very happy with the excellent and cost effective move"
Very happy with the excellent and cost effective move.
Very pleasant and efficient communication.
Thank you
Kind regards
Ann
The packing in Christchirch was atrocious. The container wasn't packed correctly and so everything had shifted ,goodness knows if the PLASMA T.V will work considerring how badly it was wrapped and packed, even your Auckland guys passed comment on it. Stuff that should have been wrapped weren't, loads of stuff was stacked incorrectly, resulting in a fair amount of damage. As soon as we have finished unpacking properly we will forward the pictures. Cutlery was packed with tools. 2 tables were scratched and dented. My filing cabinets had the wheels ripped off it, the list is endless. As I say photographs will be forwarded to you as soon as we have the full picture. The guys from Auckland were brilliant and helped us very much.
Perhaps you Christchurch guys need more training!!! Disgusting!!