Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
'seems so far that all got back to us in good condition"
"Everything was as expected"
Everything was as expected and as described by the salesman. Care was taken with our belongings at each stage and while I have not unpacked everything, only one item was broken, and since I packed it myself, I have only myself to blame.. Good work everyone. Thank you.
"prompt to help"
The fact that the boxes were owner packed and owner insured, I felt that the movers were not as careful with the packages as they might have been if they were insured through the company. I haven't as yet opened the box of breakables that was dropped to see if anything was broken. Also heavy boxes were stacked on top of a box marked very fragile when placing them in the house. All and all the company was prompt to help us when our circumstances had changed and the guys were all cheery and willing to help and we thank them for their hard work.
5 Stars
"Our stuff was moved quickly and with no hassle"
The two guys in Auckland were great and professional, as was the gent in Christchurch. Everything went smoothly and all of our items arrived with no fuss. Our stuff was moved quickly and with no hassle.
The only complaint I have is that something heavy was obviously placed on top of our two computers (marked fragile). Both had a small bow in the case and one's chassis had bent enough to allow two hard drives to pop out on one side. BUT, nothing was damaged (except the case, which is superficial and easily bent back). Inside, everything worked fine after being put back together (though I'm double-glad I removed the gpus before boxing them up for shipping). I wouldn't hesitate to use Conroy again, but would make sure I more clearly labeled the contents of "Fragile" boxes to give the people a better idea of what they can and can't do.
4 Stars
"Conroys are reliable and professional"
We have travelled and moved house a lot and experienced good and bad movers. The bad experiences and loss of personal possessions has been hard to get over so it is a pleasure and joy to have good movers. Conroys are reliable and professional. Goods arrived on time and safely without any damage. Would happily recommend to anyone.
5 Stars
5 Stars
"This move was more difficult than it needed to be"
This move was more difficult than it needed to be for two main reasons:
There were not enough staff on the job due to your staff shortages; and
The removal van only had a capacity of 28 cm for a load exceeding 36 cm .
Consequently the job ran late, an additional van was required and our dining table was damaged due to one person trying to turn the table over and breaking the table leg.
The men on the job worked hard and did their best under difficult circumstances.
We would be happy to discuss in more detail if required.
Ken & Ebeth
"best"
best we have had.
The only item to be packed by Conroy did not get packed, because there was no packaging material brought along. This in turn was then the reason, why the container wouldn't be locked for storage (until the item was properly packed). After 4 months we have happily received our property back from storage - with the only unpacked item still unpacked. In addition we learnt that somebody else's commercial goods were put into our container when shipped to Nelson. In hindsight I'm wondering about the safety and security of my goods while in Conroy's care - not a good feel, even though it seems so far that all got back to us in good condition.