Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"very pleasant and arrived on time"
"disappointed with a couple of issues"
Thank you for the above service that your company recently completed for us. Everything did turn out ok in the end but we were a little disappointed with a couple of issues. Firstly, the notification to collect the furniture was not given with a couple of days notice so that we could organise someone to be there, and secondly we were given notification for the delivery a day earlier than we had specifically requested the delivery for. However we were very fortunate your company was able to accomodate a key collection prior to collecting the furniture and reorganise their delivery schedule to deliver on the orignal requested delivery day. It just created an unnecessary panic for us after having thought collection and delivery was sorted and agreed upon six weeks in advance. Of course alls well that ends well, so thank you once again for your help .
5 Stars
"some issues around the timing"
Thank you for this opportunity.
We had some issues around the timing, We recieved 3 different times from the NI office. By 11am I was starting to worry and needed confirmation that the shift would happen or did I need to look elsewhere as we had to go that day.
Also would have been nice if someone had looked at the access as it was difficult, It all worked out tho.
"made our move an enjoyable experience"
2 wonderful young men nothing was to much trouble and worked very hard.They made our move an enjoyable experience
"highly satisfactory experience"
staff members packing loadimg and unpacking were very efficient friendly and considerate.
special mention must be made of the extremely helpful service provided by Isabela when proposed dates were
constantly changing.. overall a highly satisfactory experience.
"pleasant experience on a particularly hot day"
The team that came out to Havelock North to pack the truck were personable, efficient and good humoured making for a pleasant experience on a particularly hot day.
3 Stars
"went the extra mile for us"
The guys were awesome, so friendly and hard working. Fast, careful, efficient and great problem solvers, especially when the bed bases wouldn't fit up the stairway! They went the extra mile for us and we would definitely use them again and recommend them to everyone.
4 Stars
"The move was a breeze with them"
Both the guys in Nelson and Christchurch were great to work with. The move was a breeze with them.
"Very friendly team"
Very friendly team, a pleasure to work with
Cheers Curtis
The guys were very pleasant and arrived on time. They loaded the truck well. Only one hickup, when carrying queen bed up the stairs going around the corner they knocked the corner, taking off paint and plaster. Apart from that we were pleased with their work