Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Very friendly and helpful guys"
"Overall though, the majority of the contentes arrived unscathed and were well cared for."
Unlike the recent contents delivery to the same address, this one was on time.
Unfortunately, the container was unable to be opened because the delivery guys were not provided with a key and their bolt cutters were of no use. Consequently there was a frustrating and considerable delay especially as my wife and I had both sacrificed a day off work.
There were quite a number of items that were damaged due to either the total absense of, or inadequate packaging and we await advice on the claims procedure. We have just realised that some large pots/containers with live shrubs/trees have not been delivered at all.
Overall though, the majority of the contentes arrived unscathed and were well cared for.
"speedy and on time"
Impressed with furniture that went to christchurch..speedy and on time..
"I would never use your company again"
I would never use your company again,this is my second time the first was flawless and the reason I booked you again but this time was rubbish I specifically asked to have my leather chairs to have covers on them what i ended up with is muddy footprints over them where they were being walked on without covers, on. the tops of all the bedroom drawers and bedside tables have large gouges and multiple deep scratches on all of them no care was taken whatsoever.I phoned the depot twice to find out what was happening to my furniture and when it would be delivered it took two weeks toget and no communication and to see how it was dumped in the storage unit was unbelievablle I had to cover the some items to stop further damage.Somebody was having a bad day but I payed for a good day
"very efficent and very pleasant"
Mike, Pablo and Von? were fantastic and despite one having a sprained ankle and hobbling and another with a sore back they were very efficent and very pleasant and were very a happy team. Thanks guys, it was a very windy day which did make it challaging at times.
"Very expensive move"
I think it would've been better to have someone assess our property rather than a phone quote.we may have been better with a day rate rather than 6 x the hourly rate. Very expensive move but Scott and the boys were great
"They placed mats on the floor so their wet feet did not come inside"
The 2 guys that helped me move were excellent. Friendly guys, who respected my things and moved everything with care and efficency. They placed mats on the floor so their wet feet did not come inside. They took the time to place every box in the correct room, and in a manner that we could easily reach the boxes for unpacking. A job very well done.
"You made our moving process so stress free"
Fantastic service. Goods collected on time, packed carefully and with respect, and even delivered on time. No breakages or damages. Service A1 - from phone service to delivery / pick up service. A Great team to deal with. Thank you :-) You made our moving process so stress free. Will definitely use again. :-)
1 Star
My goods arrived in NZ October 27th, and it is the 23rd of November now, and I still don't have them. I heard that you are moving premisses in Christchurch, but that does not excuse this kind of delay.
I have not received promissed phonecalls and emails (I would phone in the morning, to enquire where my goods are, and the man in ChCh would say "I will investigate, and let you know today". No answer came. This happened 3 times, with two different people. Well, enough said. I hope I get my goods this week.
I said I will not use your services again. But probably I will, because my importer uses you.
I would like to hear what Conroy can do in terms of appeasement.
Thanks
"staff WONDERFUL"
Fantastic service, fantastic cost,efficiency top class, staff WONDERFUL and excellent communication from staff also, have highly recommended them to anyone who will listen to me!! Lol thank you so much team conroy!!
5 Stars
"nothing to much trouble"
A great bunch of guys that moved our gear, would definatly use your company again. nothing to much trouble.
Very friendly and helpful guys, had to cope with a few difficulties but carried on happily. Very effecient and asked if in doubt.
A couple of small marks on new paintwork but not a problem as have paint.
Many thanks guys