Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Very helpful"
"would definitely use Conroys again"
The only criticism I have is that it did take some time to get a quote (I got three different quotes with varying prices). I started the process on the 27th May and finished with us making payment on the 13th June.
However when the two men turned up to move the tables they were very polite and accommodating. We would definitely use Conroys again if we needed to remove any additional furniture.
5 Stars
"Excellent team"
Excellent team, the guys were friendly & very efficient, communication via email with Sue was also excellent . I will certainly be recommending your company.
5 Stars
"Movers were on time"
Movers were on time and went about their work professionally and quickly. They communicated well with us and used their experience to move our goods safely. Very happy with service provided. Thank you!
"pleasurable experience"
I phoned in with positive feedback. From penny who handled me on the phone, to the dudes that came out, it was a very pleasurable experience. My mum and I were very impressed.
"Average experience to begin with"
Average experience to begin with. Truck was over two hours late to arrive in Auckland. Removalists broke a stand up mirror, then left a mess of mud on the driveway. Friendly enough guys. Experience in Napier was brilliant however, punctual Arrival, friendly and professional. Took care with our items always being careful and interactive as to where we wanted our items.
"easy"
fast, easy, and professional
"only one complaint"
There is only one complaint. The bikes (Road Bikes) all had their handlebars forced parellel with the bike frames to obviously make it easier to stack . I would assume this is a practise that is routinely carried out, Unfortunatly my bike (Glenns) was vey tight (intentionally) so in forcing the handlebars to this position caused the front forks to just bend sideways. Now, I no longer have a bike I can use until I can take it in to be fixed at the Shamano dealer. For some reason this was not covered, so I have to live with it.! Even though this was done by your packers intentionally before it left Auckland. This is a shame because every other part of the move went so smoothly that until that point, I was touting your excellent and absolutely friendly service to everyone.
"made my move a lot easier"
For anyone it's a big decision to move let alone move countries. My friends recommended Conroys to me having moved from Australia to Auckland, New Zealand the year before. Having the help I needed to fill in the paperwork was never a problem and the team at Conroys were so patient and understanding which I really appreciated. I was informed of the movements along the way and everything arrived quicker than estimated. Conroys in both countries have been really helpful which has made my move a lot easier, thank you.
5 Stars
all good
Very helpful, staff were friendly and efficient. Only minor issue was that we were not informed as to when the furniture would arrive and had to follow up with the shop to establish when that would be after being old we would be contacted beforehand.