Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"replies were the most prompt with Conroy"
"friendly and enjoyable from start to finish"
We have used Conroys before and although this time we didn't needed a large amount of items moved the service was just as professional, friendly and enjoyable from start to finish. Thank you very much.
"great bunch of people"
A great straight forward move. Excellent communication, on time, fast and efficient with a great bunch of people from starting with Scott to the signing off with Anthony.
"This is my 3rd move with them and their staff were excellent"
I would definitely use Conroy if I move again. This is my 3rd move with them and their staff were excellent. I would recommend them anytime.
"Overall good service and would use again"
Overall good service and would use again and recommend to others:
Positives:- Delivered within timeframe indicated- Everything arrived in perfect condition- Professional and friendly packing and delivery men
Negatives:- Forgot to send customs paperwork and i had to enquire as to whether there was any- Packed all my packages on one ship except 1 package which packed onto a different ship arriving 2 weeks later. Understand I purchased a shared container, but I would have thought they would try to get all items on together. Lucky it was non-essential stuff.
"Could not fault the service"
Could not fault the service. Boys even removed packing before lifting imto position. Always got 2 invoices each month!!
"The most amazing customer service I have received in a very long time"
The most amazing customer service I have received in a very long time. Can't fault anything from initial consultation through to uplift, communication and delivery. Wonderful job thank you!!
"Couldn't have asked for anything better"
Excellent job on shipping/importing my motorcycle to NZ. Couldn't have asked for anything better. Thanks very much Conroy Removals
5 Stars
"Not enough cartons delivered"
Not enough cartons delivered prior to packaging Promised more but didn't arrive
"cope of the move was reassuring and responsive"
All round, very good service, Initial assessment of scope of the move was reassuring and responsive, packers very neat and easy to work with, and delivery was cheerfully done, though resources for moving in were somewhat underestimated. Very pleased that everything happened on time, as promised. Price comparisons with other quotes favoured Conroys, without loss of quality service.
"Great staff and very careful"
Great staff and very careful. Very surprised that there was no sack barrow for them to use (borrowed mine) Apparently the sack barrows regularly get taken from the trucks by ????? . Why not simply have them locked to the rails inside the trailer , and welded / marked with the rego for that unit . Its a shame that such a good outfit is a bit let down by not being able to equip the moving vehicles with good gear . It saves you time and money !!!! . The staff we had were absolutly great .
Thank you team @ Conroy. I was recommended by my colleague to try out Conroy. It was my first time moving from city to city in NZ and it was a good one. The teams at both Auckland and Wellington were fantastic and cared for my goods. Not a single item broken. Scott and Quiton on Wellington side were especially memorable. Nice lads really welcomed me to the new city and our new home. Highly recommended and definitely will be using Conroy again. A+++ (I have contacted other companies too - but the customer services / replies were the most prompt with Conroy)