Customer Reviews

One item of furniture was damaged - small hall table. Two legs were broken off. One coffee table was badly scratched. Otherwise everything else was OK.

Everything had gone smoothly until delivery day - our family has been living in a hotel for 5 weeks whilst buying a home, the move in day arrived and we made arrangements for our household delivery for 8.30 on Tues morning.  The 1st container load arrived and was unloaded by 11am, the driver said he wouldn't be long and went back to get the 2nd container - two workers from Conroy and myself waited for 2 hours, then i phoned Wgtn despatch and was told that driver was sent to another job in between ours and he would be there in 20 minutes.  I then phoned Fiona in Hawkes Bay to complain - we waited until 3.20 before the second container arrived - 4 hours and 20 minutes after our driver had left.  This meant we didn't have our house in a fit state to sleep in that night and had to spend another night in a hotel - a cost to our family.  This put huge stress on an already stressful situation because the Wellington despatch manager could not have cared less, we have two small kids and  we sat there twiddling our thumbs for 4 hours 20minutes,   Not happy and will not be using this company again.

I am missing my bed legs but apart from that you provided an excellent service. Hopefully I won't be moving again, you would be my first choice if I do.