Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"everything went very smooth"
"great communication, delivery, unloading, timing all great!"
Overall we thought your services were good. The only criticism would be that we the boxes were not always adequately marked, so at the moment there are things we can't find because of that. However, when we get to unpack everything, no doubt we will find everthing, but it would have been nice to be a bit more specific so we can unpack what we really need first. Everything else though was spot on, great communication, delivery, unloading, timing all great!
"Great service"
Great service, thank you very much
"six or seventh time you have moved us"
This must be about the six or seventh time you have moved us. As usual moving is a somewhat stressful experience but the guys from Contoys provided excellent service and made the move less stressful.
Great job done.
Regards Glynn
5 Stars
The three guys who moved all our belongings in the pouring rain were fantastic! They got on with it, worked quickly and were very pleasant. Thanks guys!
5 Stars
"Very disappointed"
Very dissapointed. No feedback from company unless I made a conscious effort to inquire about my shipment. It took 12 weeks before offloading my items. Broken and damaged items discovered on unpacking. Very expensive for poor service delivery. According to the delivery notice I had no insurance yet I have email evidence confirming the date and amount of endurance I took out... I will communicate with Conroy Removals at the start of the new week regarding the way forward in this regard.
"very friendly and extremely professional"
From the quote, customer service followup and the two guys that came to my home to pack my belongings and furniture into the Conroys container for storage, the team have been very friendly and extremely professional. Would highly recommend Conroys
4 Stars
"worse experience ever"
I had the worse experience ever with our move from Nelson to Picton.
5 Stars
Darryl your driver was outstanding to work with
"two outstanding staff members who we dealt with"
PS I forgot to make mention of two outstanding staff members who we dealt with . Firstly Isabella in the office, she answered all my questions and was extremely helpful with procedures etc. Secondly, the packing staff who came to our home, so professional. The Tongan man, whose name I have forgotten, but I'm sure you can find out as he has worked for Conroys for 12 years. He is an example of a true professional. The second day of the pack out he had finished his work by mid day. We called to see the progress, container predicted to be there by lunchtime. There was a hold up, new time now scheduled to 4.30. During this extra time he stayed at our home patiently waiting making sure all was looked after. Finally it arrived and all the extra staff did a fast job packing into container and job finished by 6pm. Very long day for the Tongan man as he arrived promptly in the morning as planned. Sorry about delay in sending this review, life has been busy since we arrived and it got overlooked. Thanks so much for the excellent job, I'm sure you are proud of your staff.
The movers were very friendly, hardworking professionals. And Monica at the office had an answer to all our questions. We think, Thanks to you, everything went very smooth. A job well done.