Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"nothing but great customer service"
3 Stars
4 Stars
"packer dropped and damaged our bedside cabinet"
Everything went well, except that one of your packer dropped and damaged our bedside cabinet. We have texted to Nathan regarding the repair of it, but so far, we have not heard back fron him or Conroy.
"It was great to use your company"
It was great to use your company-a good recommendation from Bill of CD Carriers!!
"The truck was extremely late arriving but the guys were fantastic"
The truck was extremely late arriving but the guys were fantastic and did a good job of moving our things. I have in the past used Your Move as their price and service was great. I was surprised to see that Conroys now have taken them over. If the price is right I would recommend Conroys without a doubt, but also recommend getting quotes. In the past when I have got quotes Conroys have been higher all the time which is why I didn't contact them in the first instance this time.
4 Stars
"Punctual, courteous, pleasant and understanding"
Thanks for excellent service. Punctual, courteous, pleasant and understanding. in both the office and particularly your movers. It is an intense time and to have two young men be so hardworking, careful and respectful of both me and my stuff was excellent and helpful. I am already asking you to do another job for me and will recommend you to others.
"excellent"
The movers were excellent.
"made a very stressful time EASY"
cannot praise your staff enough, great people and so very helpful, made a very stressful time EASY
"I was really brassed off"
I had a very incompetent man phone me to say they could not get the dining room table out of the house. This table is smaller than the china cabinets that were shifted out of the house that day. I was really brassed off when I suggested they go back and unscrew the table top, and was told they are the experts....well if a novice customer such as myself has to suggest they unscrew the table...and this was in fact what happened...I am unsure you can call these guys experts! I also really did not need to be stressed out by a phone call telling me they couldnt move it but then no follow through to say they had been successful. I basically had to wait til they unpacked at this end to see if it had arrived. VERY POOR service the Wellington end. The Hastings end were fantastic, although I was told it would be a Friday at the earliest delivery they phoned to say they could deliver Thursday, and the 3 men who did the delivery were great, happy and cheerful and very helpful.
From the team in Brisbane going from quotes through to packing the container, through to the team in Nelson that delivered the container we had nothing but great customer service, would certainly recommend and certainly use again if needed in the future. Thanks Conroys!!!